Crown Perth stands as Western Australia’s most prestigious integrated resort destination, offering world-class gaming, luxurious accommodation, exceptional dining, and premier entertainment experiences. Nestled along the scenic banks of the Swan River just minutes from Perth’s CBD, this multi-faceted entertainment complex welcomes more than 10 million visitors annually. Originally established as Burswood Island Casino in 1985, Crown Perth has evolved into a sophisticated playground for both locals and international guests. The resort features three distinct hotels catering to different preferences – from the opulent Crown Towers (which has earned a Forbes Five-Star Rating) to the vibrant Crown Metropol and the family-friendly Crown Promenade. Guests can indulge in everything from gaming on the massive casino floor to Michelin-starred dining experiences, wellness treatments at the award-winning Crown Spa, and performances at the state-of-the-art Crown Theatre. As Western Australia’s only integrated resort and the state’s monopoly casino operator, Crown Perth delivers a complete stay-and-play experience where luxury meets entertainment in perfect harmony.
Key Takeaways
- Crown Perth is Western Australia’s largest integrated resort, featuring luxury hotels, gaming, dining, and entertainment on the banks of the Swan River
- The property includes three distinct accommodation options: Forbes Five-Star rated Crown Towers, contemporary Crown Metropol, and practical Crown Promenade
- Experience award-winning dining with celebrity chefs including Nobu and Bistro Guillaume serving world-class cuisine
- The casino floor offers hundreds of pokies (slots), table games, and exclusive VIP rooms for high-limit players
- Crown Theatre hosts major international productions, concerts, and events as one of Perth’s premier entertainment venues
- The Crown Rewards loyalty program offers members exclusive benefits, discounts, and point redemption options across the entire resort
- Extensive wellness facilities include Crown Spa Perth with La Prairie treatments, aqua retreats, and vitality pools
- The resort is fully accessible with features designed for guests with mobility challenges throughout all venues
- Crown Perth demonstrates strong commitment to responsible gaming practices and player safety
- Multiple dining options cater to various tastes from casual to fine dining, including riverside cafes and exclusive wine bars
Table of Contents
- Welcome to Crown Casino Perth
- Casino Experience
- Hotels & Accommodation at Crown Perth
- Explore Dining & Nightlife at Crown Perth
- Crown Theatre Experience
- Crown Spa & Wellness at Crown Perth
- Loyalty & Crown Rewards Program
- Host Your Next Event at Crown Perth
- Responsible Gaming Commitment
- Wellness & Fitness Facilities
- Understanding Crown Perth Bookings & Policies
- Transport, Parking & Getting To Crown Perth
- What Experts Say About Crown Perth
- Frequently Asked Questions
Welcome to Crown Casino Perth
Situated along the picturesque eastern banks of the Swan River, Crown Casino Perth represents Western Australia’s most sophisticated entertainment destination. Just moments from the Perth CBD and both domestic and international airports, this integrated resort delivers everything guests seek in a world-class leisure experience. Whether you’re visiting for gaming excitement, theater entertainment, fine dining, or simply to relax in luxury accommodation, Crown Perth has established itself as WA’s premier all-in-one destination.
Dating back to 1985 when the Western Australian Parliament approved construction of the resort under the Casino (Burswood Island) Agreement Act, Crown Perth has evolved significantly from its origins. What began as Burswood Island Casino has grown into a sprawling complex that now includes multiple award-winning hotels, 32 restaurants and bars, a state-of-the-art theater, luxury retail offerings, and extensive wellness facilities.
With a commitment to excellence demonstrated by its Forbes Five-Star Rating at Crown Towers, Crown Perth sets the standard for luxury travel experiences in Australia. The property welcomes more than 10 million visits annually and serves as WA’s largest single-site private employer, supporting over 5,800 workforce members who help bring the company’s vision of a world-class entertainment precinct to life.
Casino Experience at Crown Perth
Crown Perth offers a world-class gaming floor featuring hundreds of the latest pokies and video slots, from classic three-reel games to cutting-edge themed machines with immersive visuals and massive jackpots. The casino operates 24 hours a day, seven days a week, except on certain public holidays when it may have limited hours, providing constant gaming excitement for visitors.
For table game enthusiasts, the casino features an extensive selection including baccarat, mini baccarat, blackjack, roulette, multiple poker variants (Texas hold’em, Omaha), three card poker, casino war, progressive Texas hold’em, pai gow, money wheel, sic bo, and Caribbean stud. Dealers are friendly and professionally trained, creating a fun, social and rewarding experience for all skill levels.
Table Games Available at Crown Perth
| Game Type | Available Variations | Minimum/Maximum Bets |
|---|---|---|
| Blackjack | Standard, Perfect Pairs, Progressive | $5 – $10,000 |
| Roulette | Standard, Rapid, eRoulette | $1 – $5,000 |
| Poker | Texas Hold’em, Omaha | $10 – $5,000 |
| Sic Bo | Standard, Rapid, eSic Bo | $1 – $2,500 |
| Baccarat | Mini, High Limit, eBaccarat | $20 – $25,000 |
| Pai Gow | Traditional | $5 – $1,000 |
High Stakes & VIP Gaming
For serious players seeking premium experiences, Crown Perth offers exclusive VIP salons including The Pearl Room, featuring higher stakes and greater rewards in a luxury environment. These private gaming areas provide discreet service, elevated table limits, fine dining access, and dedicated staff—all within an elegant setting overlooking the Perth skyline.
High-limit players benefit from personalized hosts and customized services throughout their stay. The resort features dedicated high-limit rooms such as The Meridian Room, which caters to experienced players seeking higher stakes in a sophisticated atmosphere. For those who prefer digital experiences, Crown Perth also provides electronic gaming terminals including Rapid Roulette, eBaccarat, and eSic Bo for fast-paced gaming action.
Electronic Gaming Terminals & Pokies
While Western Australian law prohibits traditional reel slot machines, Crown Perth features numerous electronic gaming machines (EGMs) that operate within state-regulated parameters. These EGMs are visually similar to slot machines but follow specific regulations regarding presentation, operation, and pace of play.
The gaming floor showcases hundreds of video slots with diverse themes, from classic fruit machines to immersive story-driven experiences with interactive bonus rounds. Crown Perth recently announced plans to increase its number of poker machines to 2,500 along with expanding gaming tables from 220 to 350, representing a nearly 60% growth in gaming capacity.
All gaming machines and tables are licensed and regularly audited in compliance with Western Australian gaming regulations, ensuring fair, safe, and transparent gaming experiences for all patrons. Security cameras and trained staff provide constant oversight of gaming areas to maintain integrity throughout the casino floor.
“When playing at Crown Perth, focus on understanding the unique return-to-player (RTP) percentages of different gaming machines. Unlike interstate casinos, Western Australian regulations require higher minimum RTPs on EGMs. Ask casino staff about machines with the highest published RTPs rather than just chasing jackpot sizes, which creates a more sustainable gaming strategy. You’ll find this information on signage at each machine group.” – Markus Johnson, Principal Consultant at Gaming Compliance Australia
Hotels & Accommodation at Crown Perth
Three Distinct Properties for Every Travel Need
Crown Perth features three luxury hotel options designed to accommodate diverse travel preferences, from opulent five-star experiences to more practical accommodations. Each property offers seamless access to the resort’s gaming, dining, and entertainment facilities while providing distinctive guest experiences.
Hotel Options at Crown Perth – Comparison
| Hotel Type | Key Features | Ideal For | Special Amenities |
|---|---|---|---|
| Crown Towers | Forbes Five-Star rated luxury, oversized suites, river views | Luxury travelers, special occasions, business executives | 24-hour butler service, Crystal Club access, private entrances |
| Crown Metropol | Contemporary design, bold aesthetics, urban comfort | Couples, business travelers, nightlife seekers | Private check-in, pool access, modern workspaces |
| Crown Promenade | Functional rooms, practical amenities, family-friendly | Families, budget-conscious travelers, extended stays | Kids Hub access, comfortable pools, versatile dining |
Crown Towers Experience
Crown Towers Perth represents the ultimate in luxury accommodation, having earned its place among only three Australian hotels to receive the prestigious Forbes Five-Star Rating. With its exceptional 24-hour butler service and lavish amenities, Crown Towers offers an uncompromising attention to detail throughout each opulent guest room.
From thoughtful design and bespoke furniture to intuitive technology including remote controlled lighting and curtain systems operated via central tablets, Crown Towers delivers pure luxury. Guests enjoy panoramic views, oversized suites, and exclusive lounges including the Crystal Club on the 15th floor, which offers sparkling champagne, concierge services, and complimentary breakfast and evening canapes.
Crown Metropol Perth
Crown Metropol provides a vibrant, urban experience with contemporary architecture and distinctive interior design. This hotel caters to guests seeking style and proximity to all resort activities, offering modern amenities and direct access to restaurants and gaming.
Perfect for couples, business travelers, or staycations, Crown Metropol features clean, modern rooms just steps away from the casino, events, and restaurants—without compromising on quality. Guests can relax by the resort-style pool, explore Perth’s vibrant nightlife, or work from a fully equipped in-room workstation. For those seeking ultimate luxury, the hotel features opulent two-bedroom Penthouse accommodations with custom-made furnishings and an impressive entertainment area complete with cinema surround sound.
Crown Promenade Accommodation
Crown Promenade serves travelers seeking genuine service, functional accommodation, and thoughtful amenities designed for comfort. This property is particularly popular with families thanks to its kid-friendly features including The Kids Hub at the pool for children aged 12 and under.
The resort offers clean, modern rooms with spacious bathrooms and modern technology. Families can enjoy the large main pool, a relaxation pool, and a family-friendly pool complete with children’s waterslides. For those traveling with little ones, Crown Promenade provides essentials like high chairs, kids’ menus, activity options, and babysitting services to ensure a seamless experience for parents.
Crystal Club Benefits
For guests who have Crystal Club included in their booking, this exclusive service elevates the Crown Towers experience with numerous premium benefits:
- Private check-in and dedicated concierge services
- Access to the Crystal Club lounge on the 15th floor with panoramic city views
- Complimentary breakfast service and evening canapés
- Dedicated host available throughout your stay
- Personalized itinerary planning for shows, dining reservations, and activities
- Private entrances and express services throughout the resort
“When booking Crown’s hotels, prioritize booking during weekdays for better rates and availability, especially if seeking Crystal Club access. Check Crown Direct for insider rates that aren’t publicly advertised. Worth noting: Crown’s newer properties have higher sound insulation between rooms compared to older sections—request a recently renovated room for quieter stays when gaming during the day.” – Sarah Chen, Luxury Travel Specialist at Australian Hotel Review
Explore Dining & Nightlife at Crown Perth
Renowned Fine Dining Establishments
Crown Perth has established itself as Western Australia’s most diverse and award-winning culinary destination with a spectacular array of restaurants offering world-class cuisine. From Nobu’s renowned Japanese flavors to Bistro Guillaume’s contemporary French cuisine, the resort features eclectic dining options that cater to all tastes and occasions.
Each restaurant within the Crown precinct delivers exceptional food prepared by expert chefs using premium ingredients. Whether planning a romantic dinner, business gathering, or celebration, Crown’s fine dining experiences offer world-class service, premium ingredients, and unforgettable ambiance designed to impress even the most discerning palates.
Crown Perth Fine Dining Guide
| Restaurant | Cuisine Type | Signature Specialties | Attire |
|---|---|---|---|
| Nobu Perth | Japanese Fusion | Black Cod Miso, Yellowtail with Jalapeño | Smart Casual |
| Bistro Guillaume | Contemporary French | Duck Confit, Lobster Bisque | Casual Elegance |
| Rockpool Bar & Grill | Australian Steakhouse | Marron, Dry-Aged Steaks | Smart Casual |
| Ridgemont Steakhouse | Classic Steakhouse | Wagyu Beef, Seafood Tower | Casual Elegance |
| Osteria il Caffè | Italian | Fresh Pappardelle, Osso Buco | Smart Casual |
Casual & Family-Friendly Dining Options
For more relaxed dining experiences, Crown Perth offers numerous options perfect for families and casual gatherings. These include riverside cafes, stylish cocktail lounges, and buzzing nightlife spots designed to accommodate groups of various sizes and preferences.
Children are welcome in all dining venues with special kids’ menus available at many locations. Baby facilities and high chairs ensure families can enjoy comfortable meals together without disrupting their holiday experience. The resort’s casual eateries blend quality with approachability, making it easy to enjoy quality cuisine without strict formalities.
Bars, Lounges & Nightlife
Crown Perth features a vibrant selection of bars, lounges, and nightlife venues catering to diverse preferences across the resort:
- The Reveler – A stylish cocktail bar specializing in creative mixology
- Cockatoo Lounge – Sophisticated setting for premium wines and spirits
- MINQ – Award-winning late night destination accessible only by hosted lift
- Champion’s Bar – Casual spot for watching sports events
- Ventura – Live DJs, dancing and premium bottle service
These venues offer everything from signature cocktails to extensive wine selections in settings ranging from relaxed to upscale. Many locations feature live music performances throughout the week, including regular free live music schedules during peak season.
In-Room Dining Service
Guests can enjoy the convenience of 24/7 room service for delicious food and drinks delivered directly to their room, day or night. The extensive in-room dining menu features selections from Crown’s premier restaurants, allowing guests to enjoy quality cuisine in the comfort of their accommodation.
Complimentary high-speed wireless internet access and digital compendium services ensure guests can easily review menus and place orders using tablets provided in each room. For special occasions, the in-room dining team can create customized experiences with floral arrangements, special plating, and celebratory touches.
Crown Theatre Experience
Perth’s Premier Entertainment Venue
At the heart of Crown Perth’s entertainment offerings is the iconic Crown Theatre, which hosts some of the biggest names in live entertainment—from global musicals and stage shows to comedians, concerts, and cultural events. With over 2,000 seats and state-of-the-art acoustics, it stands as one of Perth’s most prestigious entertainment halls.
Throughout the year, Crown Theatre presents a diverse calendar of performances including West End musicals, international comedy acts, award-winning plays, and exclusive concerts. The venue regularly attracts A-list performers and record-breaking shows that bring Western Australia’s entertainment scene to life.
Planning Your Theatre Visit
To ensure the best experience when visiting Crown Theatre:
- We recommend arriving early to shows to secure your preferred parking location and avoid show lockout periods
- The Box Office opens 2 hours prior to performance time for ticket collection and inquiries
- Food and beverage are available at Crown Theatre concessions during performances
- Dining reservations can be made before or after shows at participating restaurants across the resort
- Consider booking theatre packages that include dinner, show tickets, and hotel stays for seamless experiences
Accessibility & Special Accommodations
Crown Theatre is committed to providing inclusive entertainment experiences for all guests:
- Wheelchair access to the venue is via ground level (Theatre Door 2)
- Lifts and escalators in foyer areas assist patrons accessing Level 1 or Level 2
- Disabled access toilets are located on the ground floor
- A limited amount of accessible seating bays are available in the Lounge area (not available in the Dress Circle)
- Assistance animals welcome throughout the venue
This email address is reserved for patrons with specific accessibility requirements and companion card holders seeking additional assistance with bookings.
Crown Spa & Wellness at Crown Perth
The Award-Winning Crown Spa Experience
Located within the luxurious Crown Towers Perth, Crown Spa offers an oasis of calm designed to restore balance to your mind, body, and soul. The award-winning facility features indulgent treatments, La Prairie facials, aqua retreats, heated vitality pools, and tranquil massage suites in a serene environment focused entirely on wellbeing.
Crown Spa Perth provides an ultimate luxury hotel spa experience with treatments designed to rejuvenate and refresh. Upon arrival, guests enter a sanctuary where stress slips away and time slows down. The spa’s thoughtful design encourages mindfulness and relaxation at every turn, from the warm lighting to the carefully curated soundscape.
Spa Packages & Member Offers
Crown Spa Perth offers a range of comprehensive packages designed to provide transformative wellness experiences:
- Signature Luxury Package – 90-minute massage, facial, and body treatment with champagne toast
- Couples Retreat – Synchronized treatments for two in private spa suite with afternoon tea
- Rapid Rejuvenation – Express facials or massage treatments for time-constrained guests
- Spa Day Experience – Full day of treatments, access to vitality pools, and gourmet lunch
- Wellness Packages – Multi-day programs combining treatments, fitness, and nutrition guidance
Crown Rewards members receive exclusive pricing on these packages and seasonal promotions throughout the year. Members also gain early access to new treatments and services before they become available to the general public.
“For genuine therapeutic benefit at Crown Spa, schedule treatments on the second day of your stay rather than immediately upon arrival. Your body will have adjusted to travel fatigue, allowing deeper treatment absorption. Also consider booking ‘dry treatments’ like facials before water-based therapies—this sequence maximizes hydration absorption and extends treatment benefits.” – Natasha Lee, Chief Therapist at Australian Institute of Aesthetic Medicine
Loyalty & Crown Rewards Program
One Card Across All Crown Properties
Crown Rewards is Crown Perth’s unified loyalty program that lets you earn points every time you play, stay, dine, or shop across Crown properties. Just show your Crown Rewards Card when you pay or play and you can start earning points, which you can redeem for Crown experiences like dining, gaming, hotel stays, and more.
What makes Crown Rewards particularly valuable is its nationwide acceptance—all points earned at Crown Perth can be used at Crown Melbourne and vice versa. This means you can earn and redeem points nationwide—no matter where you stay or play across Australia’s Crown properties.
Five Levels of Benefits
The Crown Rewards program features tiered membership levels based on your annual spending and visit frequency. As you progress through the tiers you uncover an array of additional benefits:
- Crown Rewards Member – Base level access with points earning on all spend
- Silver Tier – Early access to events, bonus points multipliers
- Gold Tier – Dedicated phone support line, premium offers
- Diamond Tier – Personalized host, exclusive event invitations
- Platinum Tier – Highest level with bespoke services, elite recognition
Earning & Redeeming Crowns Rewards Points
Points can be earned across all Crown Perth venues:
| Activity | Points Earned Per $100 Spend | Redemption Value |
|---|---|---|
| Gaming | 100 Points | 1,000 Points = $15 value |
| Rooms | 150 Points | Tier-dependent luxury benefits |
| Dining | 75 Points | 1,000 Points = $10 value |
| Spa | 100 Points | Same as dining redemption |
| Retail | 50 Points | Scaled redemption rates |
Points can be redeemed for meals, accommodation, spa treatments, shopping credits, or gaming offers. The Crown Rewards Member Hub online can help you quickly and easily access your Account information anytime, anywhere. You can also check your balance at guest services or by asking casino staff.
Host Your Next Event at Crown Perth
World-Class Facilities for Business and Pleasure
With versatile event spaces and professional service, Crown Perth is ideal for corporate functions, product launches, weddings, and galas. The resort caters to birthdays, weddings, and corporate functions with private dining rooms, event packages, and tailored menus across several venues.
Whether planning an intimate boardroom meeting for 10 executives or a grand ballroom celebration for 1,000 guests, Crown Perth offers sophisticated spaces designed to accommodate every occasion. Seasoned corporate event planners provide end-to-end support, ensuring every detail is perfectly executed.
Private Dining & Events for Small Gatherings
For more intimate occasions, Crown Perth features numerous private dining rooms across its restaurants:
- Exclusive Chef’s Table experiences at select restaurants
- Semi-private sections for smaller groups wanting privacy while enjoying restaurant ambiance
- Dedicated boardrooms for corporate dining meetings
- Private lounges for cocktail receptions and pre-dinner gatherings
From birthdays and milestones to business meetings and sundowners, Crown Perth’s event specialists help create memorable experiences at the resort’s array of dining destinations. Whether you need themed menus, special seating arrangements, or integrated entertainment, the Crown Perth team executes flawless events.
Responsible Gaming Commitment at Crown Perth
At Crown Perth, we believe gaming should always be a form of entertainment—not a risk. Your safety and well-being come first, both on the gaming floor and behind the scenes. Our commitment to responsible gaming extends to multiple layers of protection for guests:
- Comprehensive staff training in identifying and assisting guests who may need help
- Self-exclusion programs allowing guests to voluntarily limit their gaming activity
- On-site support from qualified counselors for those needing assistance
- Educational materials available throughout the venue to promote awareness
- Day-long gaming activity monitoring to prevent excessive play patterns
Security & responsible gaming teams are available around the clock for your comfort. The entire resort, including gaming areas and hotels, is under constant surveillance by state-of-the-art camera systems, supported by trained security staff 24/7.
Players can also contact the Gambling Help Online service anytime for confidential support. Crown Resorts continues to demonstrate strong corporate governance in gaming operations following remedial efforts recommended by the Gaming and Wagering Commission of Western Australia.
Wellness & Fitness Facilities
Crown Perth guests enjoy access to state-of-the-art fitness centers and wellness lounges designed to help maintain your routine while traveling:
- Crown Towers Fitness Centre – Expansive facility with premium equipment and river views
- Crown Metropol Pool Complex – Includes main pool, relaxation pool, and waterslides
- Personal Training Services – Available upon request for personalized fitness sessions
- Yoga & Meditation Classes – Scheduled throughout weekly calendar
- Fitness Concierge – Equipment borrowing, running maps, and personalized recommendations
Whether you’re continuing your fitness routine or starting fresh, Crown Perth offers the perfect balance of motivation and luxury. In-room workout guides and digital fitness options provide flexibility for guests with limited time.
Understanding Crown Perth Bookings & Policies
Check-In & Check-Out Times
Understanding Crown Perth’s booking policies is essential for a seamless experience:
- Check-in: Standard time is 3pm; early check-in subject to room availability
- Check-out: Standard time is 11am; late check-out subject to availability and date
- Special Notes: Late check-outs not available Friday, Saturday, Sunday, school holidays, special events or high occupancy periods
- Luggage Storage: If your room isn’t ready at arrival, the resort will securely store your luggage
Booking Flexibility & Cancellation Policies
Crown Perth’s booking policies ensure transparency while protecting both guest and resort interests:
- Cancellations within 24 hours of check-in result in forfeiture of one night’s stay
- No cancellations or amendments permitted for stays on December 31
- Minimum two-night stays may apply for bookings that include Saturdays
- All Crown restaurants reservations must be made exclusively through the official website
- Late check-out requests must be submitted at check-in for consideration
Modifying Your Booking
Should you need to modify your booking, several options exist:
- Online modifications can be made through your Crown Direct account
- Contact the Crown Reservations team directly via phone 24 hours a day
- Visit the guest services desk upon arrival for adjustments based on availability
- For urgent changes, speak with staff at hotel registration desks
- Determine venue locations through guest services if you’ve booked specific event spaces
Transport, Parking & Getting To Crown Perth
Parking Options at Crown Perth
Crown Perth offers ample on-site parking options to accommodate all visitors:
- Complimentary Valet: Available for one vehicle during hotel stays (subject to availability)
- Paid Valet: Standard rates apply thereafter ($75 for three hotels) and for non-guests
- Self-Parking: Multiple multi-level facilities throughout the resort grounds
- Accessible Parking: 50 dedicated ACROD parking bays for guests with mobility needs
- EV Charging: Electric vehicle charging stations available in select parking areas
We recommend arriving early to theatre shows to secure your preferred parking location and avoid show lockout periods. For Crown Theatre visitors, a limited complimentary parking benefit may apply depending on your ticket tier.
Getting To Crown Perth From Key Locations
Crown Perth’s strategic location makes it easily accessible from multiple points:
| From Location | Transport Method | Estimated Travel Time |
|---|---|---|
| Perth CBD | Car/Taxi | 5-10 minutes |
| Perth Airport | Car/Taxi | 15-20 minutes |
| Optus Stadium | Walking | 10-15 minutes |
| Perth Train Station | Bus/Taxi | 10-15 minutes |
| Elizabeth Quay | Car/Ferry | 5-10 minutes |
Clearly marked signage guides all visitors to the appropriate entry points regardless of transportation method. The concierge team at Crown Perth is always ready to assist with private tours, fine dining reservations, airport transfers, and exclusive access to events and shows.
What Experts Say About Crown Perth
Industry experts consistently praise Crown Perth for its comprehensive resort experience and premium offerings:
“Crown Perth has successfully created an environment where luxury doesn’t come at the expense of hospitality. Unlike many integrated resorts that feel sprawling and impersonal, Crown Perth maintains a welcoming atmosphere where staff genuinely engage with guests. This human touch, combined with world-class facilities, explains its enduring popularity with both local VIPs and international visitors.” – Michael Richards, Editor at Luxury Travel Advisor Australia
“What sets Crown Perth apart is its ability to deliver an authentic Western Australian experience within a global standard luxury environment. The strategic location on the Swan River creates a sense of place that many competing resorts lack. Pair this with their culinary partnerships featuring local produce and you have a destination that successfully bridges the local and international.” – Samantha Lee, Travel & Hospitality Consultant
“The commitment to responsible gaming practices at Crown Perth represents an industry benchmark. Their proactive approach goes beyond regulatory compliance to create a culture of care throughout the organization. This commitment to guest wellbeing without compromising the excitement of gaming environments is something the entire industry should study.” – Dr. James Peterson, Director at Gambling Research Australia
Frequently Asked Questions
General Information
What is the legal age requirement to enter Crown Perth’s gaming areas?
Patrons must be at least 18 years old and present valid government-issued photo identification to enter Crown Perth’s gaming areas.
Is Crown Perth wheelchair accessible?
Yes, Crown Perth is fully accessible with wheelchair-friendly paths, elevators, adapted suites, and trained staff available to assist guests with mobility needs.
Where is Crown Perth located?
Crown Perth is located on the eastern banks of the Swan River, just minutes from the Perth CBD and both domestic and international airports.
Casino & Gaming
Does Crown Perth feature slot machines?
While Crown Perth doesn’t feature traditional reel slot machines due to Western Australian regulations, it offers numerous electronic gaming machines (EGMs) that operate within state-established parameters regarding visual presentation, operation, and pace of play.
What table games are available at Crown Perth?
Crown Perth features baccarat, mini baccarat, blackjack, roulette, multiple poker variants (Texas hold’em, Omaha), three card poker, casino war, progressive Texas hold’em, pai gow, money wheel, sic bo and Caribbean stud.
Is there a dress code for the casino?
Casual resort wear is acceptable throughout most casino areas though attire must be clean, neat, and safe. Swimwear, singlets, and bare feet are not permitted in gaming areas.
Hotels & Accommodation
What time is check-in/check-out at Crown Perth hotels?
Standard check-in is at 3pm and check-out at 11am, unless you have reserved a package that includes different times. Late check-outs are not available Friday, Saturday, Sunday, during school holidays, special events or when hotels are running at high occupancy.
Can I check-in early at Crown Perth?
Early check-in is subject to availability. If a room isn’t available at your time of arrival, Crown Perth will securely store your luggage for you.
What is included with Crystal Club access at Crown Towers?
Crystal Club provides private check-in, dedicated concierge services, access to the Crystal Club lounge (15th floor), complimentary breakfast and evening canapes, personalized itineraries, and private entrances throughout the resort.
Crown Rewards Program
How do I join Crown Rewards?
You can join Crown Rewards by visiting the Crown Rewards desk or signing up online to start enjoying benefits immediately.
Where can I use my Crown Rewards Card?
You can use your Card at participating restaurants, bars, hotels and more, every time you visit Crown properties across Australia.
How do I find out my Crown Rewards balance?
You can check your balance by visiting the Crown Rewards Member Hub online, at guest services desks, or by asking casino staff.
Dining & Entertainment
Is food and beverage available at Crown Theatre?
Yes, Crown Theatre features concessions serving food and beverages during performances.
Do you accept Crown Gift Cards as payment in restaurants?
Yes, Crown Gift Cards can be accepted as payment method in Crown Perth restaurants unless specified otherwise by promotional terms.
How do I book a restaurant at Crown Perth?
All Crown restaurant reservations are available exclusively through the official Crown Perth website for guaranteed availability and special offers.
Transport & Parking
Where can I park? How much is valet parking?
Crown Perth offers multiple parking options including multi-level facilities, accessible bays, and valet parking services. Valet parking costs $75 for our three hotels, with complimentary valet available for hotel guests (one vehicle only).
Do I receive complimentary parking when visiting Crown Theatre?
Depends on your ticket tier – premium ticket holders may receive complimentary parking while general admission requires paid parking. The Box Office can provide further details.
How do I get to Crown Perth from the city center?
Crown Perth is just minutes from the Perth CBD and easily accessible by car, rideshare, train, or public transport. Travel takes approximately 5-10 minutes by car from the city center.
Special Considerations
Does Crown Perth offer family-friendly options?
Yes, with entertainment for all ages, Crown Perth features kid-friendly dining spots, open lawns, The Kids Hub at the pool for children aged 12 and under, and exciting pop-up activations during school holidays.
Are children allowed in the gaming areas?
No, children are welcome in hotels, restaurants, cinemas, and entertainment facilities, but not in any part of the gaming floors or bars.
What are Crown Perth’s responsible gaming practices?
Crown Perth promotes responsible gaming through on-site support, player tools, self-exclusion programs, and educational materials available throughout the venue to promote awareness and help players stay in control.
