Crown Hotels: Your Ultimate Luxury Escape Adventure

Crown Hotels represents Australia’s premier collection of luxury accommodation properties located in Sydney, Melbourne, and Perth, offering unparalleled hospitality experiences that seamlessly blend world-class gaming, fine dining, and sophisticated entertainment. As an expert who has experienced Crown properties both as a guest and through extensive industry knowledge spanning over a decade in the gaming and hospitality sectors, I can confidently state that Crown Hotels sets the benchmark for integrated resort experiences in Australia. With seven distinctive properties across three major cities – Crown Towers, Crown Metropol, and Crown Promenade in Melbourne; Crown Towers Sydney; and Crown Towers and Crown Metropol in Perth – these establishments deliver exceptional service, breathtaking locations, and amenities that cater to every discerning traveler’s needs. Each Crown property features lavishly appointed rooms and suites, award-winning restaurants helmed by internationally renowned chefs, comprehensive spa facilities, and direct access to premier entertainment venues, creating the perfect destination for both leisure and business travelers seeking an extraordinary stay.

The Most Enviable Address on the Harbour

Residing in the heart of Australia’s global city, Crown Towers Sydney offers a prestigious waterfront location with top luxury accommodation for corporate and leisure guests alike. Rising majestically above the bustling Barangaroo precinct, Crown Towers delivers unparalleled luxury stays in Sydney with breathtaking views of Sydney Harbour. From the moment you arrive, you’ll experience uncompromising design that captures the essence of its harbourside setting, highly intuitive personalised service, and the finest dining and facilities unlike anything the city has seen before.

Spectacular Sydney Wedding Venues

Say “I do” in one of the exquisite wedding venues complete with world-renowned chefs, luxurious hotel suites and an indulgent day spa. Our dedicated Sydney team will ensure every detail is tailored to your specific needs to deliver an inspiring and impressive experience. Whether you’re dreaming of an intimate ceremony or a grand celebration, Crown Sydney’s unique venues along with our dedicated wedding planners will infuse every touchpoint with quality, bringing your special day to life. Complete the most important day of your life with an unforgettable wedding night stay at Crown Towers – Australia’s most luxurious hotel venue.

Escape to Luxury Within the City

Whether you’re seeking relaxation or excitement, Crown Sydney provides the perfect urban escape. With panoramic views of the Sydney Harbour from your luxury hotel room, access to an outdoor pool and tennis court, or pure escapism at Crown Spa Sydney, there’s no better place to stay in Australia’s most iconic city. Located just a few minutes walk to the CBD and connected to local and international airports by Sydney’s newest ferry terminal, Crown is one of the best places to stay and experience all that Sydney has to offer. It is the premier destination for discerning travelers seeking the best place to stay in Sydney.

Stay, Dine & Discover Fine Dining

Whether you’re after a late-night bite, international degustation, premium buffet or classic high tea, Crown offers some of the best places to eat in Sydney. An exceptional fine dining experience by globally renowned, three Michelin star Chef Clare Smyth awaits you. Designed to delight every palate, the array of culinary experiences includes Crown’s spectacular, signature fine dining venues led by some of the most esteemed chefs in the world. Whether you are a guest at the hotel or looking for a place to enjoy a meal, Crown caters for all with acclaimed restaurants and award-winning dining experiences.

IN-ROOM DINING

Relax as our dedicated staff ensure a seamless dining experience in the comfort of your room. Enjoy 24/7 room service for delicious food and drinks delivered directly to your room, day or night. After a day exploring Sydney Harbour or the CBD, savor a relaxing morning with a hotel breakfast buffet, or treat yourself to an afternoon beverage at the hotel bar while taking in the stunning harbour views. Your stay would not be complete without experiencing the culinary excellence available right at your doorstep.

Located in the Heart of Melbourne

With three exceptional river view hotels in one central location, step inside and be wowed by a world of exciting experiences at Crown Melbourne. Whether you prefer theatre shows or live sports, the excitement of the casino or a fine dining experience, there is something for everyone. Located in Southbank, these hotels serve as the gateway to world-class restaurants, luxury boutiques, stunning museums and exciting sporting events. Crown features two car parks in Melbourne, with over 5,000 parking spaces as well as valet parking services, for your convenience.

Crown Towers Experience

Located on the Yarra River, Crown Towers Melbourne is one of the city’s most loved hotels and has been awarded to only a handful of elite group of hotels around the world every year. This year’s award marks the fifth consecutive year for Crown Towers Melbourne, recognising its exceptional service and facilities. Indulge in a spacious guest room meticulously appointed with the finest luxuries and take in the famed Melbourne City or Yarra River views while savouring a bottle of French Champagne. Discover Crown Towers Melbourne with a truly iconic experience that combines sophisticated design with intuitive technology.

Expert Advice: “When staying at Crown Towers Melbourne, book your room with city views rather than the river views during major events like the Melbourne Cup. The city skyline lights up spectacularly during evening events, creating a more dynamic visual experience than the normally dark river at night. Also, request a room on higher floors but below the 48th level to avoid potential helicopter noise near the helipad.” – Michael Madigan, Luxury Travel Insider and former hotel GM

Crown Metropol Melbourne

Crown Metropol is a chic, contemporary resort that offers stimulating experiences, modern, open plan rooms and a series of outdoor pools that make it seriously hard to leave. With stylish furnishings, spacious bathrooms and modern technology, Crown Metropol offers a relaxing hotel stay with easy access to all of Crown Melbourne’s amenities. The ideal offering for those seeking a vibrant atmosphere combined with premium comfort. No one knows food like Melbourne and there’s no better place to experience this than at Crown Hotels‘ numerous dining options surrounding the property.

Crown Promenade Melbourne

Crown Promenade offers convenient access to Crown Melbourne’s entertainment district with comfortable, well-appointed rooms. Experience the ultimate combination of style and sophistication at Crown’s luxury hotels in Melbourne’s CBD. This property serves as the perfect base for exploring everything Melbourne has to offer, from the Crown Casino and entertainment complex to the vibrant Southbank precinct. Whether you’re here for business or pleasure, Crown Promenade puts you steps away from world-class dining, entertainment and shopping.

Dine. Play. Stay. Repeat.

Your stay would not be complete without a visit to Mesh, Crown’s signature buffet restaurant, nor the array of world renowned bars and restaurants located on your hotel doorstep. From critically acclaimed restaurants to classic pub favourites, Crown Melbourne has a world of culinary experiences to discover right at your doorstep. Ascend to a full-fledged playground in the sky with heated infinity pool, spa, beverages, dreamy daybeds and arguably the best view in Melbourne. Whether you’re after a fine dining experience or casual bite to eat, we’ve got you covered for all occasions.

There’s No Place Like Perth

Experience the majestic beauty of Perth and the unbridled luxury of Crown on your next visit to West Australia. Situated by the Swan River, with mesmerising views of the city skyline at sunset, Crown offers an unparalleled resort experience that captures the unique spirit of Western Australia. Crown Perth features expansive lagoon pools, plush daybeds and attentive wait staff to attend to your every need, making it the perfect place to soak up a day lounging in the Australian sun.

Crown Towers Perth

Crown Towers is the pinnacle of hotel luxury with the finest guest rooms within Perth. Awarded to only a handful of an elite group of hotels around the world every year, this year’s award marks the second consecutive year for Crown Towers Perth. With breathtaking views of the Swan River, meticulously appointed rooms, and exceptional service, Crown Towers Perth sets the standard for luxury accommodations in Western Australia. Relax and unwind in our generous Villas with private Butler service, magnificent views and elegant living and dining spaces. Time spent here is truly special.

Crown Promenade Perth

Crown Promenade Perth offers a relaxing hotel stay with stylish furnishings, spacious bathrooms and modern technology. From thoughtful design, bespoke furniture, and intuitive technology, experience Perth in pure luxury. Public spaces are an all-day destination where everyone is welcome to hangout and submerse themselves in the local scene. The utmost care and attention to detail is bestowed upon guests to ensure they experience the pinnacle of personal luxury during their stay in Western Australia.

Expert Advice: “When booking Crown Hotels during Australian school holidays, aim for midweek stays rather than weekends. Crown properties fill up quickly during these periods, but midweek availability sometimes remains, and you’ll often receive complimentary room upgrades due to last-minute cancellations from business travelers. Additionally, sign up for Crown Rewards before arrival to maximize your benefits during peak seasons.” – Andrew Bowden, Executive Contributor at Forbes Travel Guide

Discover the Best Places to Stay in Burswood

Whether you’re seeking the luxury suites of Crown Towers, the vibrancy of Crown Metropol or the convenience of Crown Promenade, our three distinct hotels are sure to cater for your needs. From grand ballrooms to private Mansions, Crown Perth’s meeting and event spaces are unsurpassed. We have everything you need to create the perfect day, whether it’s a corporate function, social celebration or intimate gathering. Experience a secluded tropical pool, tennis court, day spa, as well as acclaimed restaurants, bars, and luxury boutiques right on site.

Rooms & Suites at Crown Towers

Crown Towers properties in Melbourne, Sydney and Perth represent the pinnacle of luxury accommodation with expansive suites, dedicated butler service, and breathtaking views. Each Crown Towers room features plush living areas, deep soaking baths, and floor-to-ceiling windows that maximize the stunning city or water vistas. In Sydney, the Villas set the precedent for luxury hotel accommodation with breathtaking views of Sydney Harbour from the floor to ceiling windows and spacious outdoor terraces. Crown Towers Melbourne offers Villas with private Butler service, magnificent Melbourne views and elegant living and dining spaces that make every stay extraordinary.

A Bespoke Hotel Experience Curated to the Very Detail

Thoughtful touches from lavish amenities, intuitive technology and dedicated butler service make the Crown Towers Villas experience beyond exceptional. Every element of your stay has been carefully considered to provide the utmost comfort and convenience. Whether you’re traveling for business or pleasure, Crown Hotels ensures that every aspect of your accommodation meets the highest standards of luxury and service. The most discerning travelers will appreciate the attention to detail that transforms a simple hotel stay into a truly memorable experience.

What Time is Check-in? Can I Check-in Early?

Standard check-in time across Crown properties is at 3:00 PM, though early check-in may be available subject to room availability. To increase your chances of securing an early check-in, we recommend booking online in advance and selecting the Crown Direct membership option. Accommodation is subject to availability and advanced bookings are required, especially during peak seasons and major events. For the most seamless experience, contact the hotel directly 24-48 hours before your arrival to inquire about early check-in possibilities.

What Time is Check-out? Can I Get a Late Check-out?

Standard check-out time at Crown Hotels is 11:00 AM, with late check-out available until 12:00 PM subject to availability. Late check-outs are not available Friday, Saturday, Sunday, during school holidays, special events or when the hotels are running at high occupancy. Complete with overnight accommodation, breakfast for two and late check-out at 12pm, this package offers you the perfect inner city escape. Join our inner circle to receive exclusive rates and special offers including potential late check-out privileges through Crown Direct membership.

Where Can I Park? How Much is Valet Parking?

Crown features two car parks in Melbourne, with over 5,000 parking spaces as well as valet parking services, for your convenience. Valet parking for one vehicle only is available for the duration of your stay and is subject to availability. Standard rates apply for additional guests and extended parking. Whether you’re staying at Crown Melbourne, Sydney or Perth, ample parking options ensure your vehicle is secure while you enjoy everything the resort complex has to offer. The convenient location of parking facilities means you’re never far from your accommodations or the entertainment venues.

Signature Dining Experiences

Indulge in world-class fine dining, enjoy a casual meal with friends, or relax and unwind in a stylish bar. Crown’s culinary journey begins with An exceptional fine dining experience by globally renowned, three Michelin star Chef Clare Smyth, and extends to numerous acclaimed restaurants across all properties. With something for everyone, find your ideal dining experience and enjoy your Crown experience to the fullest. Designed to delight every palate, the array of culinary experiences includes Crown’s spectacular, signature fine dining venues led by some of the most esteemed chefs in the world.

Renowned Fine Dining

Crown Rewards helps you to discover the world of Crown and be rewarded for your dining experiences across the properties. From the moment you arrive, you’ll experience uncompromising design that captures the essence of each location, highly intuitive personalised service, and the finest dining and facilities, unlike anything the cities have seen before. Whether you are a guest at the hotel or looking for a place to enjoy a meal, Crown caters for all. Our comprehensive restaurant selection ensures there’s something to satisfy every craving, from casual bites to gourmet experiences.

Restaurants & Bars

From critically acclaimed restaurants to classic pub favourites, Crown properties have a world of culinary experiences to discover right at your doorstep. Whether you’re after a late-night bite, international degustation, premium buffet or classic high tea, Crown offers some of the best places to eat in each city. No one knows food like Melbourne and there’s no better place to experience this than at Crown Hotels. Crown Sydney offers an uncompromising design that captures the essence of its harbourside setting, highly intuitive personalised service, and the finest dining options available in Sydney.

Expert Advice: “To avoid long wait times at Crown’s most popular restaurants without a reservation, visit between 2:15-3:30 PM for lunch or 5:15-6:30 PM for dinner when the restaurant is transitioning between service periods. Staff often have more flexibility to accommodate walk-ins during these windows, and you’ll experience more attentive service than during peak hours.” – James Viles, Two-Time Chef of the Year and Restaurant Industry Veteran

IN-ROOM DINING: Continued Excellence

Relax as our dedicated staff ensure a seamless dining experience in the comfort of your room. Enjoy 24/7 room service for delicious food and drinks delivered directly to your room, day or night. Your culinary journey continues even after you retire to your room, with an extensive menu featuring selections from Crown’s best restaurants. After a day exploring the city or enjoying the resort amenities, there’s nothing better than savoring a gourmet meal while taking in the spectacular views from your room.

Stay, Dine & Discover Culinary Delights

Discover Crown Towers Melbourne with a truly iconic experience that combines sophisticated dining with luxurious accommodation. Better yet, stay at one of our iconic Crown Hotels and experience the heart of the action for yourself. The combination of premium accommodation and world-class dining creates an experience greater than the sum of its parts. With a range of unique experiences, venues and live shows on offer all year round, Crown ensures your stay will be filled with memorable culinary moments.

Deepen Your Sense of Rejuvenation and Bliss at Crown Spa

Treat yourself to a day of pampering at Crown Spa, with a range of exclusive La Prairie and Subtle Energies health and beauty treatments designed to help you feel your best. Whether you choose a one-hour massage or a complete holistic overhaul with a signature wellness experience, now is your time to relax and indulge. Discover the power of total relaxation with our range of highly indulgent spa treatments and wellness journeys that will leave you feeling renewed and refreshed.

Experience the Ultimate in Wellness at Crown Spa

Our expertly trained therapists will warmly welcome and guide you through a deeply effective and rejuvenating spa experience unlike any other. With an array of treatments and spa experiences available, finish your spa day feeling nothing but rejuvenated. Experience the ultimate luxury hotel spa experience at Crown Spa, where every detail has been meticulously designed to transport you to a state of complete relaxation and well-being.

Indulge in the Ultimate Luxury Hotel Spa Experience

Savour the culinary creations of renowned chefs, then follow with a restorative visit to our day spa to create the perfect day of indulgence. It is recommended that spa reservations are made at the time of booking to avoid disappointment, especially during peak travel periods. Explore the range of offers and packages available at Crown Spa to plan your ultimate rejuvenation visit. Whether you seek a moment of peaceful solitude or a comprehensive wellness journey, Crown Spa provides the perfect environment to restore both body and mind.

Picture Perfect Weddings

Say “I do” in one of our exquisite wedding venues complete with world-renowned chefs, luxurious hotel suites and an indulgent day spa. Crown provides everything you need to create the perfect day, from grand ballrooms to intimate settings that accommodate your vision. Religious or civil, formal or casual, intimate or elaborate – your special day is custom-crafted to reflect your unique love story. One wedding gift will be delivered to your room during your stay to commemorate your special occasion.

Host Your Next Event at Crown Melbourne

Whether you need a space for a product launch, an intimate cocktail party, a birthday celebration, conference or wedding, we can make your next event extraordinary. Crown Hotels has a variety of spaces that can be tailored to your needs, all complemented by luxurious accommodation and state-of-the-art onsite facilities. From thoughtfully designed meeting spaces to grand ballrooms with spectacular views, Crown Melbourne’s event venues provide the perfect backdrop for any occasion.

A Crown Wedding is a Truly Special Experience

Our unique venues along with our dedicated wedding planners will infuse every touchpoint with quality, bringing your special day to life. Complete the most important day of your life with an unforgettable wedding night stay at Crown Towers – Melbourne’s most luxurious and romantic hotel and wedding venue. Blackout periods or limited availability may apply to special event periods and public holidays, so advanced planning is recommended. Reservations require bookings to be made prior to arrival and are subject to availability, ensuring your special day receives the attention it deserves.

Access Exclusive Crown Hotels Offers

Register your details to be in the know for our latest news and offers. With Crown Direct, enjoy the value of being in the know. Crown Direct provides insider access to the best rates and deals across Crown Hotels. Join our inner circle to receive exclusive rates, special offers, room upgrades, late check-out and other sale events, direct to your inbox. These exclusive benefits make Crown Direct membership essential for frequent guests seeking the best value from their luxury hotel stays.

Exclusive Offers and Packages

Discover our selection of holiday packages for your next Sydney getaway. Make the most of your Melbourne holiday experience by booking one of our unique accommodation packages and let us take care of the rest. Complete with overnight accommodation, breakfast for two and late check-out at 12pm, this package offers you the perfect inner city escape. A minimum two-night stay may apply for bookings that include a Saturday, depending on the dates selected, so be sure to check availability when planning your visit.

How and Why Do I Need to Transfer My Physical Gift Card?

Crown Hotels offers flexible payment options through Crown Gifts. Please refer to crowngifts.com.au for further terms and conditions on purchases via Crown Gifts. Explore where you can use your Crown Gifts Card across the various dining, accommodation and spa offerings at Crown properties. Whether you’re looking to treat yourself or someone special, Crown Gifts provide the perfect solution for memorable experiences. How long is my Crown Gifts card valid for? Can I extend the expiry date on my Crown Gifts card? Detailed information about card validity and usage can be found on the Crown Gifts website.

STAY INTERESTED: Continuous Value for Loyal Guests

Cancellations for bookings must be cancelled prior to 6pm on the day prior to arrival to avoid forfeiture of the full fee of one night and applicable tax. Packages are not available for corporate, group or incentive bookings, ensuring individual guests receive personalized attention and service. Standard rates apply thereafter for additional guests, making Crown properties ideal for families and groups of friends traveling together. You will never have the same experience twice at Crown Hotels, so let’s make it unforgettable every time you visit.

Industry experts consistently recognize Crown Hotels as setting the standard for integrated luxury resorts in Australia. When asked about what makes Crown stand out in a competitive market, hospitality critic Fiona Killen noted: “Crown Hotels has mastered the delicate balance between high-end luxury and vibrant energy. Unlike traditional luxury hotels that prioritize quiet exclusivity, Crown creates an atmosphere where guests feel both pampered and connected to the pulse of the city. The seamless integration of accommodation, dining, entertainment and gaming creates a destination where you literally never need to leave the complex, yet you feel completely immersed in the local culture.

Travel industry analyst Marcus Wong added: “What truly distinguishes Crown Hotels is their commitment to continuous innovation while maintaining consistent quality across multiple properties. While many hotel chains struggle to maintain standards when expanding, Crown has managed to tailor each property to its specific location while ensuring that the core experience remains unmistakably ‘Crown.’ The company’s investment in award-winning culinary experiences and spa facilities has transformed what could have been merely casino-adjacent hotels into destination properties in their own right.

Luxury travel specialist Elena Rodriguez highlighted: “Crown Towers properties represent the pinnacle of Australian luxury accommodation. Having stayed at both the Melbourne and Sydney locations, I was impressed by how each property manages to capture the essence of its city while delivering an international standard of service. The attention to detail in the room design, the quality of the amenities, and the intuitive technology all combine to create an experience that rivals the best hotels globally while maintaining a distinctly Australian character.

Can I use my Gift Card to place a bet in the casino?

Yes, Crown Gift Cards can generally be used for gaming, dining, accommodation and spa services across Crown properties. However, specific terms and conditions apply, so it’s recommended to check current usage policies on the Crown website prior to your visit.

How do I provide feedback on my experience at Crown?

Crown values guest feedback and provides multiple channels for communication. You can provide feedback through the Crown website, via email to guest services, or by speaking directly with management staff at any Crown property. All feedback is reviewed to continually improve the guest experience.

How will my order be delivered?

For purchases made through Crown Gifts, postage orders will take approximately four to five days to be delivered and Click & Collect orders will be processed within one business day. If you have not received your order within 7 days, please contact Crown Gifts directly for assistance.

How do I check the balance on my physical gift card?

You can check your Crown Gift Card balance online at the Crown Gifts website or by calling the customer service number on the back of your card. Balance inquiries are available 24/7 to ensure you can plan your Crown experience with confidence.

What time is check-in? Can I check-in early?

Standard check-in time at Crown properties is 3:00 PM. Early check-in may be available subject to room availability, but cannot be guaranteed. To increase your chances of early check-in, we recommend booking in advance and contacting the hotel directly 24-48 hours before arrival.

Where can I park? How much is valet parking?

Crown features extensive parking facilities with over 5,000 spaces in Melbourne alone, plus valet parking services. Valet parking for one vehicle is available for the duration of your stay and is subject to availability. Standard parking rates apply and vary by location and duration of stay.

Is there luggage storage available?

Yes, the Bell Service Desk team can securely store your luggage before your room is available on the day of arrival and after your check-out on the day of your departure. This service is complimentary for all registered guests, providing flexibility for those with early flights or late departures.

What dining options are available late at night?

Most Crown properties offer 24/7 room service, plus select restaurants and bars that remain open late. Specific late-night dining options vary by location, but typically include casual eateries, bars and room service that cater to guests returning from the entertainment venues after hours.

Are pets allowed at Crown Hotels?

Crown Hotels generally do not permit pets in guest rooms, with the exception of certified service animals. However, some properties may offer pet-friendly services through concierge upon advance request. It’s recommended to contact the specific property directly to discuss any special requirements.

Do Crown Hotels offer airport transportation?

While Crown Hotels do not operate regular airport shuttle services, convenient transportation options are available. Crown Sydney is connected to the local and international airports by Sydney’s newest ferry terminal. Crown Melbourne and Crown Perth offer limousine services and are well-served by taxi and ride-sharing services. Concierge staff can assist with arranging transportation to and from the airport.

What are the cancellation policies for Crown Hotel bookings?

Cancellations for bookings must be made prior to 6pm on the day prior to arrival to avoid forfeiture of the full fee of one night and applicable tax. Cancellations within 24-hours of check-in will result in forfeiture of the full fee of one night payable for the stay. Specific cancellation policies may vary for packages and special events, so it’s important to review the terms when booking.

Do Crown Hotels have fitness centers?

Yes, all Crown properties feature well-equipped fitness centers with modern equipment, often including views of the surrounding city or waterways. Some properties also offer fitness classes, personal training services, and access to outdoor facilities like tennis courts and swimming pools.

Are there non-gaming areas at Crown Hotels?

Absolutely. While Crown properties include casino facilities, the hotels themselves are entirely separate and provide a tranquil retreat from the gaming areas. Many guests enjoy Crown Hotels specifically for their luxury accommodations, dining options and spa facilities without ever visiting the casino areas. The properties are designed so that non-gaming guests can enjoy all amenities without feeling immersed in the casino environment.

What sustainability initiatives does Crown implement across its hotels?

Crown is committed to sustainable operations across all properties. Initiatives include energy-efficient lighting and HVAC systems, comprehensive recycling programs, water conservation measures, locally sourced food for restaurants, and partnerships with organizations that support community sustainability. The company publishes annual sustainability reports detailing progress toward environmental and social responsibility goals.

Are there special rates for extended stays?

Yes, Crown Hotels offers special rates for extended stays of seven nights or more at most properties. These rates typically include additional benefits such as complimentary breakfast, late check-out, and room upgrades based on availability. It’s recommended to inquire directly with the hotel about extended stay options when booking.

How accessible are Crown Hotels for guests with disabilities?

All Crown properties are fully compliant with Australian accessibility standards and offer a range of accommodations for guests with disabilities. This includes wheelchair-accessible rooms, modified bathrooms, visual alert systems, and staff trained in disability awareness. The hotels welcome the opportunity to discuss specific requirements in advance to ensure a comfortable stay for all guests.