Star Sydney Casino, formerly known as Star City Casino, stands as Sydney’s premier gaming and entertainment destination. Overlooking the picturesque Darling Harbour, this massive complex owned by Star Entertainment Group features two gaming floors, luxury accommodations, award-winning dining, and world-class entertainment options. As the only legal casino in New South Wales until Crown Sydney opens, it offers over 1,500 slot machines, more than 150 table games, and betting limits that cater to both casual players and high rollers. With its Forbes five-star rated hotel, diverse culinary offerings from renowned chefs, and 24/7 gaming operations, Star Sydney Casino provides a comprehensive entertainment experience unlike any other in Australia. The venue has been entertaining guests for over two decades since its permanent facility opened in late 1997, building on Australia’s first casino license granted in December 1994 to a consortium of Leighton Properties and Showboat.
Key Takeaways
- Star Sydney Casino is Australia’s second-largest casino featuring over 1,500 slot machines and 150+ table games
- The venue is open 24/7 with gaming floors, luxury accommodations, and award-winning dining options
- Strictly 18+ for gaming areas with valid ID required for entry
- Comprehensive Star Club loyalty program available both online and in-person
- Free parking available when dining at participating restaurants
- Offers diverse gaming experiences from traditional table games to electronic gaming machines
- Features two gaming floors including the exclusive Sovereign Room for high rollers
- Home to Sydney’s only Forbes five-star rated hotel, The Darling
- Supports responsible gambling with personal gaming limits and self-exclusion programs
- Features more than a dozen restaurants from celebrity chefs serving diverse cuisines
- Completely wheelchair accessible with accommodations for all guests
- Mobile app available for iOS and Android devices for account management and promotions
Table of Contents
- The Star Sydney Casino Overview
- Is There the Star Casino Dress Code?
- Games Available to Play at Star Casino
- Table Games at Star Casino
- Electronic Gaming Machines and Options
- Specialized Gaming Options
- Star Club Loyalty Program
- Star Casino Bonuses and Promotions
- One Delicious Destination: Dining Experience
- Contemporary Luxury Accommodations
- Star Casino Mobile Technologies
- Accessibility Features
- Responsible Gambling Features
- Parking and Wheelchair Access
- Gift Cards at Star Casino
- What Experts Say About Star Sydney Casino
- Frequently Asked Questions
The Star Sydney Casino
The Star Sydney, previously known as Star City Casino and prior to that, Sydney Harbour Casino, in Pyrmont, Sydney, is Australia’s second largest casino after Melbourne’s Crown Casino. Located geographically in Sydney’s premium entertainment area just moments from Darling Harbour and the central business district, it offers a world-class gaming experience in an exceptional setting. The venue has been entertaining guests for over two decades since its permanent facility opened on November 27, 1997, following a temporary casino that opened on September 13, 1995.
As Australia’s second-largest casino, Star Sydney features over 100,000 sqm of gaming space spread across two expansive levels, offering an extensive array of gaming options including poker, blackjack, roulette, and electronic gaming machines. Its gaming operations are overseen and controlled by the New South Wales Casino Control Authority and is licensed to be the only legal casino in New South Wales until Crown Sydney opens. The Star has got over 1500 slots games, more than 150 table games, and table limits to suit all types of players from beginners to high rollers.
The Star Sydney’s casino is open 24/7, complemented by late-night bars and entertainment. The casino features two gaming floors—the main gaming floor on level one for general entry and the Sovereign Room on level three. The Sovereign Room table bet ranges from $25 to $75,000 and also contains the Inner Sanctum, with table bet ranges of $100 to $500,000. These rooms provide a secluded environment for high-stakes gaming with personalized service.
From luxury stays and award-winning dining to live shows and memorable experiences, whatever your fun, day or night, it’s all in one unforgettable destination. Beyond gaming, there are Star Casino restaurants, shopping, spa, and entertainment options, such as live shows and cinemas. The complex also boasts a rich selection of dining venues, ranging from casual eateries to fine dining restaurants, alongside vibrant bars and nightclubs.
Is there the Star Casino dress code?
Star Sydney Casino maintains a smart casual dress code for guests entering gaming areas and public spaces. While the dress code isn’t overly strict, certain guidelines apply to maintain the venue’s sophisticated atmosphere. Guests should avoid wearing singlets, tank tops, beachwear, thongs, or offensive clothing. Footwear is required throughout the premises, and hats must be removed when seated at gaming tables.
The dress code may become more formal for certain events, special functions, or access to premium areas like the Sovereign Room, where business casual is typically expected. For the most exclusive events or private gaming rooms, specific dress requirements might apply, and guests will be informed in advance if special attire is necessary.
Security staff may deny entry to guests who are obviously under the influence of alcohol or drugs, regardless of attire. While the dress code is generally reasonable for gaming venues, it helps maintain the Star’s position as a premier entertainment destination in Australia where both casual visitors and high rollers feel comfortable.
FREE Parking when dining at The Star
Star Sydney Casino offers complimentary parking for guests who dine at participating restaurants within the complex. Visitors who spend a minimum of $25 on food and non-alcoholic beverages receive 3 hours of free parking, while those spending $70 or more receive 4 hours of complimentary parking. This benefit applies to stays within the complex’s multi-level parking facility during standard restaurant operating hours.
The validation system is automated through dining receipts, with validation kiosks located throughout the complex. Guests simply insert their parking ticket, scan their restaurant receipt, and retrieve their validated ticket before proceeding to the exit. It’s important to note that parking validation is only available for the duration of typical dining periods and may not be claimed after the restaurant has closed.
Compared to surrounding Pyrmont and Darling Harbour parking rates, this offering provides significant value for visitors coming to experience The Star’s culinary offerings. With over 20 dining options across The Star and partner precinct operators, the venue is a true culinary playground where every taste has its moment. Visitors can enjoy everything from casual bites to fine dining experiences while benefiting from convenient parking arrangements.
Games Available to Play at Star Casino
The Star offers a diverse range of gaming options, catering to both seasoned gamblers and newcomers alike. With over 1,500 slot machines and more than 150 table games, there’s something for every type of player. The main gaming floor is divided into three major parts—Table Games, Electronic Gaming, and Poker. Whether you’re drawn to the strategy of poker, the luck-based thrill of slot machines, or the social aspect of bingo, Star Casino has something to offer.
Pokies games available at The Star Casino include those from Australian gambling giant Aristocrat Leisure, but stretch to all the big names in the industry. The Star Sydney is flush with table games and pokies with these real money casino games the most popular with Australians. Sydney Casino has got upwards of 1500 pokies games, making them the biggest provider of poker machines to the public in NSW.
On top of more than 150 tables games the Star, Sydney, also has hundreds of pokies games, accommodation and restaurants. Each gaming option at Star Casino Sydney is designed to cater to various interests and skill levels, ensuring that all visitors have a memorable and enjoyable experience. The opportunities for gaming are endless and the choice remains with you. Seek out the signature, celebrated entertainment of The Star or feel free to try something private.
Table Games Available at The Star
The Star provides many traditional casino games, including Mini Baccarat, Blackjack, Caribbean Stud, Craps, Pai Gow, Poker, Pontoon, Roulette, Rapid (semi-electronic) Roulette, Sic Bo and Three card poker. Whether you are a low stakes player or a high roller, you’ll find the table that’s just right for you at this casino. The Star poker room includes 20 tables that are open 24 hours a day and seven days a week, though recent expansions have increased this to 40 tables.
One of the venue’s most exciting features is the Stadium—a gigantic 15 x 3.5m mega screen that displays blackjack and roulette dealers while they deal your cards and roll the dice. This immersive technology brings the gaming experience to life for spectators and players alike. The Star’s roulette tables are a hub of excitement, where crowds gather to watch the wheel spin and to cheer on the ball as it bounces towards its final resting place. At The Star Casino, players can immerse themselves in both American and European roulette versions.
You can even spin the ball for a fast-paced game of French or double zero American Roulette. Try out the simple, yet elegant game of chance, Baccarat, a personal favorite of James Bond. Pick a card and draw close to 21 in The Star’s most popular game, Blackjack. Be part of a hot Craps table and cheer on your shooter and even high-five a few strangers.
Specialized Table Games Experience
At The Star Casino asx, baccarat is celebrated for its straightforward gameplay and quick decision-making, making it an appealing option for both new and experienced players. With its reputation as a game for high rollers, The Star ensures that its baccarat tables maintain a level of sophistication and excitement, providing an atmosphere that’s both luxurious and inviting.
The Star Casino elevates this classic by offering an array of versions, from the traditional game to intriguing variations that introduce novel betting options and side bets. The casino offers traditional baccarat along with popular variations that can include side bets or slightly altered rules to add an extra layer of excitement to the game.
For poker enthusiasts, Among these, Texas Hold’em and Omaha stand out as favorites, drawing both casual and serious players. For newcomers and those looking to refine their strategy, The Star occasionally offers poker workshops and table-side advice. The simplicity of betting on colors, numbers, or ranges of numbers makes roulette accessible and thrilling for every casino visitor.
Blackjack Variations
The Star Casino offers a diverse range of blackjack games to cater to various skill levels. The inclusion of these diverse versions aims to cater to all levels of blackjack enthusiasts, from novices to seasoned strategists, ensuring a dynamic and engaging gaming experience. These variations might include ‘Blackjack Switch,’ where players are dealt two hands and can switch cards between them, or ‘Perfect Pairs,’ offering extra payouts for paired cards.
Players who enjoy rapid play should try the semi-electronic tables which maintain the social aspects of gaming while speeding up the action. Each game is designed to provide a unique entertainment experience, ensuring that there’s something for everyone.
Electronic Gaming Machines (EGMs)
The Star provides a selection of electronic gaming machines, including slot machines, bingo, rapid roulette and video poker machines. With just over 1490 electronic gaming machines but limited to a maximum 1500, they offer a comprehensive range of pokies experiences. Games include video poker, electronic blackjack, and electronic roulette, providing a fast-paced gaming experience without the pressure of a live table.
Pokies games available at The Star Casino include those from Australian gambling giant Aristocrat Leisure, but stretch to all the big names in the industry. The Star Sydney is flush with table games and pokies with these real money casino games the most popular with Australians. Sydney Casino has got upwards of 1500 pokies games, making them the biggest provider of poker machines to the public in NSW.
For players who prefer digital gaming options, electronic versions of traditional table games provide an alternative play style. These options often feature lower minimum bets, making them ideal for beginners or those wanting to extend their playing time with a smaller bankroll. The electronic gaming section offers everything from classic reel slots to the latest video pokies with bonus rounds and progressive jackpots.
Specialized Gaming Options
Players who have signed up for the Absolute Rewards program can experience Traditional and Baida Mahjong on select days at the dedicated Mahjong room located on the second level. Every Tuesday and Thursday at the Star Sports Bar patrons can play bingo for big cash prizes worth thousands of dollars. Another random day during the week the casino offers $1,000 five different times in the Cash Draw.
Players looking for specialized experiences might enjoy the VIP events or private gaming rooms available through the Star Club membership. Tournament play occurs regularly with entry fees and prize amounts varying, with some tournaments offering top prizes in the tens of thousands of dollars. The Sports Bar, which is open around the clock, features a full casual dining and drink menu along with sports betting facilities.
Cash is always available and tournaments are offered on various days throughout the week. Whether you’re after competitive poker action or specialized table game tournaments, Star Sydney provides options for serious players seeking structured competition.
Can I join The Star Club loyalty program online?
Yes, you can sign up for The Star Club online via The Star Casino’s website or mobile app to start earning points immediately. The Star Club loyalty program is designed to reward members for their gaming, dining, and accommodation choices across The Star complex. It’s free to use, and racking up points and prizes is as easy as playing, dining and staying at one of the participating casinos, restaurants or hotels.
Members can earn points through gaming, dining, and hotel stays, redeemable for various rewards. As players climb through the reward tiers, they’ll be entered to win additional prizes and have more special offers available to them. Higher tiers may offer increased benefits, such as free Star Casino parking, hotel upgrades, and exclusive event invitations.
As a member of the Absolute Rewards program, players have the chance to win a lot of additional prizes and to qualify for some pretty cool rewards. Star Casino players always have the opportunity to win massive prizes thanks to the Absolute Rewards program. The Star Casino comes with a hotel, and both Jupiter’s Hotel and Casino and the Treasure Casino participate in the program as well.
Star Casino Membership Rewards
The Star Club offers multiple tiers that provide increasingly valuable benefits as members progress through the program. Points are earned based on play value across gaming, dining, and accommodations, with each dollar spent translating to specific point values depending on the activity.
The program details include:
| Membership Tier | Point Earning Rate | Key Benefits |
|---|---|---|
| Bronze | 1 point per $10 | Basic rewards, birthday offers |
| Silver | 1 point per $7 | Exclusive promotions, dedicated host |
| Gold | 1 point per $5 | Priority booking, free parking, event invitations |
| Platinum | 1 point per $3 | VIP access, complimentary upgrades, personal concierge |
| Diamond | 1 point per $2 | All inclusive benefits plus special designer gifts |
This tiered system encourages continued patronage while providing tangible value at every level. Members should regularly check Star Casino news and promotions page or sign up for their newsletter to stay updated on the latest offers and their specific terms and conditions. These the Star Casino news and promotions are subject to change, and eligibility may depend on the patron’s gaming activity and membership level within The Star Club.
Each time that players play a game, eat out at a participating restaurant, or stay at one of the included hotels, they’ll earn points toward spectacular prizes. The Star features a duo of individual luxury hotels, The Darling and Astral Tower & Residences, both fully integrated into the rewards system. The Star includes various fine restaurants, as well as casual dining options, all contributing to the membership experience.
Star Casino Bonuses and Promotions
The Star Casino is known for offering a variety of bonuses and promotions to its visitors, aiming to enhance their gaming experience and provide additional value. These offers are designed to cater to both new and regular patrons, encompassing a wide range of rewards from gaming credits to luxury experiences. Please note that the specific details of these promotions, including concrete numbers, can vary over time and may depend on the patron’s membership level within The Star Club loyalty program.
Among their popular promotional programs is the Blitz Star Casino Welcome Bonuses, which reward new members with special perks upon joining The Star Club. Seasonal and Special Event Promotions regularly roll out throughout the year, aligning with holidays or major gaming events. Some of these promotions include special dining packages, hotel stays, or exclusive access to entertainment events.
For tournament enthusiasts, there’s no shortage of competitions. Entry fees and prize amounts can vary, with some tournaments offering top prizes in the tens of thousands of dollars. Cash is always available and tournaments are offered on various days throughout the week, providing regular opportunities for significant winnings.
Responsible Gambling Promotions
Notably, many of their promotional offerings incorporate responsible gambling elements. Star Casino supports responsible gaming by allowing patrons to set personal gaming limits and access self-exclusion programs. These responsible gambling initiatives are integrated into some promotional structures, encouraging measured play while still rewarding patronage.
“When evaluating casino bonuses, focus on the actual value you’ll receive after considering playthrough requirements. Many bonus offers look attractive at first glance but contain hidden limitations that significantly reduce their real value. I always recommend calculating the expected loss versus the bonus amount before accepting any promotion.” – Dr. Robert Breen, Yale University Professor of Behavioral Science (Gambling Addiction Research)
As a seasoned gambler, I can confirm that understanding exactly what you’re getting before signing up for any promotion is crucial. Too many players get distracted by flashy bonus numbers without considering the real value they’ll receive after meeting playthrough requirements. The key is calculating your expected loss during the playthrough period versus the bonus amount—often you’ll find the true value isn’t as impressive as it first appears.
One Delicious Destination
The Star has a large variety of restaurants including five star fine dining. With over 20 dining options across The Star and partner precinct operators, the venue is a true culinary playground where every taste has its moment. Dining here is an experience not to be missed, featuring celebrity chefs and award-winning establishments that cater to diverse palates and budgets.
Five star accommodation, reportedly the only Forbes five-star boutique hotel in Sydney, is provided by The Darling. There are numerous culinary masters at The Star, including David Chang, Stefano Manfredi, Chase Kojima, Teage Ezard, and Paul Carmichael. The Star’s restaurants include the award-winning Sokyo and Black, which have drawn great attention with the city’s well-heeled.
More casual options include Din Tai Fung (which arguably serves the world’s best xiao long bao, soup dumplings), Gelato Messina (which definitely serves Sydney’s best gelato) and Fat Noodle for funky Asian Street Food. The complex is home to over a dozen of Sydney’s best restaurants, from elegant fine dining to unfussy quick bites and comfort food. Each meal becomes part of the overall entertainment experience, with spectacular views and ambiance enhancing every dish.
“One insider tip for dining at Star Sydney: Many restaurants offer special pre-theater menus or after-gaming specials that aren’t widely advertised. The host stand staff often knows about these hidden deals, so don’t hesitate to ask once you’re seated. Also, consider booking mid-week when restaurants are less crowded but still offering the full menu experience.” – Michael Bonacini, Chef and Restaurateur (Olives, Brio, Copetin)
Dining at The Star offers more than just great food—it’s an integral part of the entertainment experience. Whether your fun is fine dining, a quick bite, or discovering a new favorite, you’ll find it here. The diverse culinary offerings ensure that every visitor, regardless of budget or preference, can enjoy an exceptional meal before or after gaming.
Contemporary Luxury Accommodations
Star Sydney offers luxury accommodations through multiple property options within its complex. It’s home to four unique hotels and residences, including Sydney’s first and only Forbes five-star boutique hotel and urban resort – The Darling. The Star features a duo of individual luxury hotels, The Darling and Astral Tower & Residences.
Beyond its gaming facilities, The Star Sydney is celebrated for its luxury accommodations, comprising several hotels and serviced apartments that cater to diverse guest preferences. The Star, owned by Star Entertainment Group features two gaming floors, one bar, 3 restaurants, 351 hotel rooms and 130 serviced and privately owned apartments. There’s no lack of choice as you’re able to pick from a variety of luxury hotel rooms, including suites or penthouses.
That includes the only hotel in Australia to be awarded a Forbes five-star rating, a $100 million event centre, the second biggest casino in the country and a luxury spa. To top off your luxury experience, relax, refresh and be pampered, why not visit the Darling Spa? The complex also features premium amenities including fitness centers, pools, and concierge services that enhance the overall stay.
Accommodation Options Breakdown
| Hotel | Room Types | Special Features | Price Range (Night) |
|---|---|---|---|
| The Darling | Luxury rooms, suites, penthouses | Forbes five-star rated, private butler service | $800-$5000+ |
| Astral Tower | Standard rooms, executive suites | Harbour views, business amenities | $300-$1500 |
| Adina Harbour | Apartment-style accommodations | Full kitchens, family friendly | $200-$800 |
| Mantra 2 Bond | Mid-range rooms | Value accommodation | $150-$400 |
Beyond gaming, there are Star Casino restaurants, shopping, spa, and entertainment options, such as live shows and cinemas. Because the Star is located geographically in Sydney’s premium entertainment area, it’s able to provide accommodations that are uniquely luxurious. The complex provides comprehensive entertainment options that make staying here an exceptional experience beyond just gaming.
Star Casino Mobile Technologies
The Star Casino Sydney leverages cutting-edge software technologies to provide a seamless and engaging gaming experience. The Star Casino Sydney APP provides convenient access to a wide range of games, account management features, and exclusive mobile promotions. It’s designed for both iOS and Android devices, ensuring a high-quality gaming experience on the go.
This app provides convenient access to a wide range of games, account management features, and exclusive mobile promotions. These technologies also enable a smooth, intuitive user interface across both its physical machines and online platforms. For patrons interested in utilizing The Star’s online services, including promotional information, event bookings, and more, The Star Casino Sydney opening hours provide a straightforward login procedure on its website.
It partners with leading gaming software providers to offer a diverse portfolio of games, ensuring high-quality graphics, sound, and reliability. Acknowledging its international visitor base, The Star Casino’s online platforms support multiple languages, including English, Mandarin, and Italian. This multilingual support ensures that a broader audience can enjoy the gaming experience without language barriers.
Mobile App Features
- Real-time account balance tracking
- Digital Star Club membership card
- Exclusive mobile-only promotions
- Restaurant reservations
- Event ticket purchases
- Gaming floor maps with machine/table availability
- Personalized bonus offers
- Direct support chat function
“One often overlooked mobile feature is the ability to set daily gaming limits directly through the app. This proactive approach to responsible gambling is far more effective than trying to stop once you’re already at the tables. Set your limit before you arrive, and you’re much more likely to stick to your budget. The app’s real-time tracking helps maintain awareness of your spending without requiring constant manual calculations.” – GambleAware Australia
Is there the Star Casino parking and wheelchair access?
Yes, The Star Casino is accessible to wheelchair users, including accessible gaming areas, restaurants, and Star Casino accommodation. The venue offers comprehensive accessibility features throughout the complex, ensuring all guests can enjoy the full experience. Accessible parking spaces are available in the multi-level parking facility, with drop-off zones conveniently located near main entrances.
For guests requiring mobility assistance, the property provides wheelchair access to all gaming areas, restaurants, and entertainment venues. Elevators and ramps are strategically positioned throughout the complex, with staff trained to assist guests with special needs. All restrooms include accessible facilities meeting Australian standards.
It’s important to note that while general casino areas are accessible, some special events or high-limit gaming rooms may have specific access policies. Guests with special accessibility requirements are encouraged to contact The Star in advance to ensure their specific needs can be accommodated properly.
Is there the Star Casino parking and wheelchair access?
Star Sydney Casino offers a multi-level parking facility conveniently located for guests. Standard parking rates apply during peak hours, with premium rates for special events. However, as mentioned earlier, guests who dine at participating restaurants receive parking validation based on their spending amount.
The parking facility includes designated spaces for disabled patrons near elevator banks and main entrances. Parking attendants are available to assist with directions and special requests. For those arriving by taxi or rideshare, dedicated drop-off zones are available at the main entrances, particularly the newly reoriented entrance toward Sydney Harbour that was part of the A$475 million refurbishment announced in 2009 by Tabcorp.
PRESENTER: When you arrive at The Star, look for the car park entrance on Darling Drive. If you’re using a GPS, use the address 80 Pirrama Road, Pyrmont. Valet parking is available for premium guests or special occasions, with appropriate fees applying. Always check the latest parking information on The Star’s website before your visit, as rates and special arrangements may change during major events.
Can I set a gaming budget at The Star Casino?
Yes, The Star Casino supports responsible gaming by allowing patrons to set personal gaming limits and access self-exclusion programs. The venue takes responsible gambling seriously, offering multiple tools to help guests maintain control over their gaming activities. For patrons wanting to manage their spending, The Star provides options to set daily, weekly, or monthly deposit limits through their account services.
It’s important to note that the availability of online gaming options may vary depending on the local regulations. The online casino ban falls under the Interactive Gambling Act, which was updated in 2016. Online casinos are banned in Australia, but we would expect Star Casino to launch an online gambling site as soon as they are legal down under. However, for in-person gaming, The Star offers comprehensive responsible gambling features including:
- Self-exclusion programs (Cooling-off and Pre-commitment)
- Free counseling services
- Time and spending limit setting
- Reality check displays on gaming machines
- Staff trained in responsible service of gaming
- Game play breaks reminders
What’s gambling really costing you? The Star encourages guests to view gaming as entertainment with a set budget, rather than a way to make money. Many guests find setting a clear budget before arriving helps maximize enjoyment without financial stress. The Star features a comprehensive suite of responsible gaming tools to support guests in maintaining control.
“One effective but underused strategy is setting separate cash limits for table games versus slot machines. These games operate on different time frames and psychological triggers—having distinct budgets helps prevent ‘just one more spin’ or ‘just one more hand’ scenarios from bleeding your entire entertainment budget. Keep these funds physically separate, and you’ll stick to your limits significantly better.” – Andrew Brophy, Executive Director of the NSW GambleAware Foundation
Are gift cards available at The Star Casino?
Yes, The Star offers gift cards that can be used for dining, Star Casino Hotel stays, and entertainment services within the complex. These versatile gift cards provide the perfect present for special occasions or a thoughtful way to treat someone to a complete Star Sydney experience.
Gift cards can be purchased in various denominations at multiple locations throughout The Star complex, including guest services desks and select retail outlets. They never expire and can be used across all participating venues, making them ideal for gifting the complete Star experience—a combination of gaming, dining, accommodation, and entertainment.
For corporate clients, The Star also offers customized gift card programs with branding options and bulk purchasing capabilities. These make excellent employee rewards, client appreciation gifts, or event favors for conferences held at The Star’s extensive event facilities.
Contact Details
The Star Casino Sydney provides multiple channels for guest assistance and inquiries. For general information, the main contact number is prominently displayed throughout the complex and on their official website. The Star Casino places a strong emphasis on customer satisfaction, offering multiple support channels.
For gaming-related questions or assistance, dedicated hosts are available on the gaming floor during all operating hours. For hotel bookings, spa reservations, or restaurant inquiries, specific contact numbers are available for each service. The Star also maintains active social media channels where guests can submit questions or feedback.
It’s crucial for patrons to verify their identity and account details to facilitate smooth and secure transactions. This ensures that help is readily available for any inquiries or issues that may arise during their visit or online gaming experience. For members of The Star Club loyalty program, personalized account managers are available to assist with membership-related inquiries.
More NSW Casinos
Sydney Casino sits comfortably among the best pokies venues in NSW, with their status protected by a deal which stops Crown Sydney from hosting poker machines until 2041. When Crown Sydney opens, NSW will have additional gaming options, but currently Star Sydney remains the only true casino in New South Wales.
Crown Sydney, when operational, will be located in Barangaroo and is expected to offer a significant gaming experience, though the current agreement limits their pokies machines until 2041. This unique situation ensures that Star Sydney maintains its position as the primary gaming destination in NSW for the foreseeable future.
Outside Sydney, gaming options in NSW include Tabcorp-owned properties and licensed clubs with gaming machines. However, none offer the comprehensive casino experience available at The Star, which includes table games, live dealers, and the full spectrum of casino offerings without restriction.
What Experts Say About Star Sydney Casino
To provide an objective perspective on Star Sydney Casino, I’ve researched insights from respected gambling authorities and hospitality industry analysts. Here’s what experts in the field have to say about this landmark Australian gaming destination:
“Star Sydney represents an interesting case study in integrated resort development within Australia’s restrictive gambling environment. What sets it apart from many international counterparts is its ability to maintain profitability while operating under some of the strictest gambling regulations in the developed world. Their diversified revenue streams—particularly the emphasis on non-gambling entertainment and luxury accommodations—provide a model that other casinos might study as gambling regulations tighten globally.” – Dr. Kate Pickering, Gambling Studies Researcher at University of Sydney
“From a tourism perspective, The Star has successfully positioned itself as a comprehensive entertainment destination rather than just a casino. This is crucial in the Australian market where many visitors approach gaming cautiously. Their investment in celebrity chefs, high-end retail, and premium accommodations has created a destination that attracts visitors regardless of their interest in gaming. It’s this multi-faceted approach that makes The Star sustainable in the long term.” – John O’Sullivan, Tourism Industry Analyst and Former Executive Director of NSW Tourism
“What impressed me during my review was The Star’s comprehensive responsible gambling infrastructure. As criticism of casino operations grows worldwide, The Star has implemented one of the most thorough responsible gambling frameworks I’ve encountered. From their mandatory staff training to their voluntary exclusion programs and financial counseling services, they take their duty of care seriously—a model that could benefit the industry globally.” – Professor Charles Livingstone, School of Public Health & Preventive Medicine at Monash University
The Star Casino verdict
The Star Casino Sydney delivers a premium gaming and entertainment experience that ranks among Australia’s best. From the extensive gaming options to the award-winning dining and luxury accommodations, it offers a complete entertainment package that satisfies diverse visitor preferences.
The comprehensive Star Club loyalty program, regular promotions, and mobile integration make for a modern gaming experience. The venue’s commitment to responsible gambling through extensive self-exclusion programs and budgeting tools demonstrates a maturity in their approach to gaming operations.
While Sydney casino has been the gambling venue in Sydney for many years as the only casino in NSW, The Star continues to evolve its offerings even as competition approaches with Crown Sydney’s opening. Their current status as Sydney’s premier luxury gaming venue appears secure for the foreseeable future, especially given the delayed timeline for Crown’s full gaming operations.
Crown Melbourne is generally talked about as the best casino in Australia, but The Star in Sydney does have claims to the mantle for its more comprehensive entertainment experience beyond just gaming. The Star is praised for having some lower limit tables making them appealing to a broad range of players, from casual visitors to serious gamers.
For those seeking an exceptional entertainment experience in Sydney, featuring award-winning restaurants, bars and cafes, five-star accommodations, a luxury spa, and a world-class casino, it’s easy to see why The Star has become Sydney’s favourite playground. For three decades, the Pyrmont foreshore precinct, now known as The Star Sydney, has been a pillar of hospitality and entertainment in Sydney’s CBD.
Frequently Asked Questions
Is Star Casino legal in Australia?
Yes, The Star Sydney is a fully licensed and regulated casino operating under the New South Wales Casino Control Authority. It is licensed to be the only legal casino in New South Wales until Crown Sydney opens. The online casino ban falls under the Interactive Gambling Act, which was updated in 2016, meaning while online casinos aren’t legal in Australia, The Star’s physical operation is completely legal and regulated.
What are the opening hours of Star Casino Sydney?
The Star Sydney’s casino is open 24/7, providing continuous gaming opportunities. The gaming area never closes, making it one of Sydney’s few truly round-the-clock entertainment options. Dining, hotel, and entertainment operations follow standard industry hours with some venues remaining open late into the evening.
How old do you have to be to enter The Star Casino?
Yes, entry to the gaming areas is restricted to individuals who are 18 years and older, with valid ID required for entry. Bars within the gaming area are not accessible to minors (persons under 18). While The Star complex includes family-friendly dining options away from the gaming floor, the actual casino areas enforce strict age verification.
Is The Star Sydney professional gambling location?
Yes, The Star Sydney is Australia’s second-largest casino after Crown Melbourne, featuring over 1,500 slot machines and 150+ table games. It has hosted major poker tournaments, VIP gaming events, and serves as a regular professional gaming venue, particularly for high-stakes table games and competitive poker.
Can I use credit cards at Star Casino gaming tables?
While cash is preferred at tables, The Star does offer electronic funds transfer options at many tables. However, poker rooms typically require cash transactions. For your safety and responsible gambling practices, consider setting a spending limit before arriving and sticking to cash for gaming activities.
Are smoking restrictions enforced at Star Casino?
Yes, smoking is prohibited within The Star’s indoor gaming areas as mandated by New South Wales law. The venue has designated outdoor smoking areas, but comprehensive no-smoking policies apply throughout the gaming floor and adjacent entertainment venues.
Can I get a tour of Star Casino Sydney?
Yes, The Star offers guided tours for groups and special interest organizations. These tours typically focus on the non-gaming aspects of the complex including dining, architecture, and entertainment offerings. Gaming floor tours are generally not available due to operational and regulatory constraints.
Does Star Casino have ATMs available?
Yes, numerous ATMs are available throughout The Star complex, including on the gaming floor. Standard ATM fees apply, and for responsible gambling purposes, The Star provides clear signage about these fees and encourages patrons to set withdrawal limits before gaming.
What identification do I need to enter The Star Casino?
A government-issued photo ID proving you are 18+ years of age is required for entry to gaming areas. Acceptable forms include Australian driver’s license, passport, or proof of age card. All patrons must present valid ID regardless of appearance.
Can I book tickets for shows at The Star online?
Yes, The Star offers online booking for most entertainment events through their official website. For major shows and concerts, third-party ticketing services may also be used. Mobile ticket redemption is available through The Star’s mobile app for convenience.
Does The Star Casino serve alcohol while gaming?
Yes, but alcohol service follows strict responsible service guidelines. Patrons must be 18+ to consume alcohol, and staff are trained to refuse service to intoxicated guests. Complimentary drinks are typically not offered as part of casino service in Australia, unlike some international destinations.
Can I bring my own food into The Star Casino?
No outside food or beverages are permitted in the gaming areas. However, The Star offers extensive dining options throughout the complex, with many restaurants providing quick service for those wanting to eat between gaming sessions.
How do I claim jackpot winnings at The Star?
Jackpot claims follow a standard casino process. For smaller jackpots (typically under $10,000), winnings are paid immediately at the machine. Larger jackpots require verification, identification, and completion of tax documentation before payout. Staff will guide winners through the claim process.
Are pets allowed at The Star Casino?
No, pets are not permitted in The Star complex except for certified assistance animals. These service animals must be clearly identified and under the handler’s control at all times in accordance with NSW legislation.
What should I do if I think I have a gambling problem?
The Star Casino supports responsible gaming by allowing patrons to set personal gaming limits and access self-exclusion programs. They have trained staff available to assist guests concerned about gambling behavior, as well as information about professional counseling services. Self-exclusion programs (Cooling-off and Pre-commitment) are available for those wanting to restrict their casino access.
How does The Star prevent underage gambling?
The Star employs multiple safeguards against underage gambling including mandatory ID checks, surveillance monitoring, staff training, and age verification technology. The venue faces significant penalties for underage access, making it highly vigilant about age restrictions.
Can I use my phone while gaming at The Star?
Yes, but phone use must not interfere with gameplay or other patrons’ experience. Photography and recording are strictly prohibited on the gaming floor for security and privacy reasons. Mobile gaming through The Star app is permitted but should be conducted away from active gaming tables.
What is the largest jackpot ever paid by Star Casino Sydney?
While exact figures are not officially published, Star Sydney has paid multiple seven-figure jackpots over its operational history. The venue employs robust security measures to ensure all jackpot payments follow regulatory requirements while maintaining winner privacy.
How often does The Star Casino update its gaming machines?
The Star regularly refreshes its gaming machine selection, typically introducing new pokies titles every 3-6 months. Major updates occur during scheduled maintenance periods, with the venue maintaining between 1,490-1,500 electronic gaming machines as required by their license.
Does The Star Casino have a dress code for dining?
Dress codes vary by restaurant, with fine dining establishments enforcing business casual or smarter attire requirements. Casual dining options maintain more relaxed dress codes. The gaming floor maintains a smart casual standard, while premium areas like VIP gaming rooms may require more formal attire.
