The Star Sydney Casino, formerly known as Star City Casino, is New South Wales’ premier integrated gambling and entertainment destination. Opened in 1997, this world-class resort sits on the Pyrmont Peninsula overlooking Darling Harbour and has evolved into Australia’s second-largest casino after Melbourne’s Crown Casino. With over 1,500 gaming machines and more than 150 table games ranging from classic Blackjack and Baccarat to modern electronic offerings, it delivers a complete gaming experience for visitors. The Star provides something for everyone – from low-stakes players to high rollers, casual diners to food connoisseurs, and those seeking luxury accommodations to day-trippers exploring Sydney’s attractions. Operating 24/7, the casino forms part of a larger entertainment complex featuring two luxury hotels (including Australia’s only Forbes five-star boutique hotel), award-winning restaurants, event spaces, and retail outlets. Recent regulatory scrutiny has prompted significant changes to operational oversight with enhanced focus on responsible gaming practices, ensuring patrons can enjoy their experience while maintaining a safe environment.
Key Takeaways
- The Star Sydney Casino is the only true casino currently operating in New South Wales, making it Sydney’s premier gaming destination
- Features more than 150 table games and 1,500 gaming machines across two expansive gaming floors
- Home to Sydney’s only Forbes five-star boutique hotel – The Darling
- Offers 20+ dining options from casual bites to award-winning fine dining experiences
- Operates 24 hours a day, seven days a week with complimentary parking when dining at participating venues
- Committed to responsible gaming with self-exclusion programs and staff education initiatives
- Conveniently located just moments from Darling Harbour and Sydney’s central business district
Table of Contents
- Introduction: The Star Sydney’s History and Significance
- Your Gaming Experience at The Star Sydney
- Accommodation at The Star Sydney
- Dining and Entertainment Highlights
- Exploring Pyrmont and Surrounds
- Planning Your Visit Today
- Responsible Gaming Practices
- What Experts Say About The Star Sydney Casino
- Frequently Asked Questions About The Star Sydney Casino
Introduction: The Star Sydney’s History and Significance
The Star Sydney Casino, Australia’s second-largest casino complex after Melbourne’s Crown Casino, opened in 1997 as Star City Casino and has become an iconic part of Sydney’s entertainment landscape. Designed by Sydney architect Philip Cox in partnership with American architect Hillier, the permanent casino opened on November 27, 1997, following a temporary facility that opened on September 13, 1995. The casino was developed as part of NSW’s strategy to boost tourism and establish Sydney as a world-class entertainment destination comparable to cities like Las Vegas and Macau.
What began as a nearly $1 billion building project has evolved through multiple expansions into the integrated resort it is today. In 2009, Tabcorp (then owner) launched Project Star, a $475 million refurbishment program that reoriented the casino toward Sydney Harbour with a new entrance and drop-off zone. A major rebranding in 2011 transformed the site from Star City Casino into The Star Sydney, reflecting its expanded focus beyond just gaming to a comprehensive entertainment destination.
Under the management of Star Entertainment Group, The Star has grown into one of Australia’s premier integrated resorts featuring not only a world-class casino but also luxury hotels, acclaimed restaurants, and diverse entertainment options. Its authority as New South Wales’ only legal casino operations are overseen and controlled by the New South Wales Casino Control Authority, maintaining its unique position in Australia’s gaming landscape until Crown Sydney opened as a competitor.
In recent years, The Star has undergone significant regulatory scrutiny with management and operational changes aimed at enhancing responsible gaming practices and guest safety. Despite challenges, it continues to attract visitors in vast numbers throughout the year, solidifying its position as Sydney’s go-to destination for premium gaming experiences.
Your Gaming Experience at The Star Sydney
The Star Sydney Casino features over 100,000 square meters of gaming space spread across two expansive levels, creating one of the most comprehensive gaming destinations in the Southern Hemisphere. Whether you’re an experienced player or trying your hand for the first time, there’s something to suit every level of experience and bankroll. The gaming floor buzzes with energy throughout the day and night, with knowledgeable croupiers guiding you through each game while ensuring fair play and an enjoyable experience.
Table Games Available at The Star
The Star provides an extensive selection of traditional casino games that cater to players of all experience levels and betting preferences. Unlike many gaming venues that focus primarily on electronic machines, The Star maintains a strong commitment to authentic table gaming experiences with live dealers who bring expertise and professionalism to every table.
Here’s a comprehensive look at the table games available at The Star Sydney Casino:
| Game | Description | Betting Range | Hours |
|---|---|---|---|
| Blackjack | Hit 21 or get as close as possible without going over | $5 – $20,000 | 24/7 |
| Mini Baccarat | Simple card game comparing player vs banker hands | $10 – $15,000 | 24/7 |
| Caribbean Stud Poker | Poker variation played against the house | $5 – $5,000 | 10am-6am |
| Craps | Dice game where players bet on outcomes of roll combinations | $5 – $10,000 | Daily from 4pm |
| Pai Gow Poker | Chinese domino game adapted to poker hands | $10 – $7,500 | 1pm-6am |
| Rapid (Semi-electronic) Roulette | Combines traditional roulette with electronic betting options | $2 – $5,000 | 24/7 |
| French Roulette | Traditional single-zero wheel with European rules | $5 – $10,000 | 24/7 |
| American Roulette | Double-zero wheel common in US-style casinos | $5 – $10,000 | 24/7 |
| Sic Bo | Traditional Chinese dice game with multiple betting options | $5 – $5,000 | 2pm-6am |
| 3 Card Poker | Simple poker variation using only three cards | $5 – $3,000 | 12pm-6am |
The main gaming floor is on level one, which caters to general entry with standard minimum betting limits making it accessible to most players. This area features traditional table games where you can:
- Be part of a hot Craps table and cheer on your shooter while high-fiving fellow players
- Spin the ball for a fast-paced game of French or double zero American Roulette
- Try out the elegant game of chance, Baccarat – James Bond’s personal favorite
- Pick cards and draw close to 21 in The Star’s most popular game, Blackjack
- Experience the unique combination of Rapid Roulette that blends electronic efficiency with traditional play
The Sovereign Room, located on level three, offers a more exclusive gaming environment with higher betting minimums, private gaming rooms, and enhanced amenities. The Sovereign Room table limits range from $25 to $75,000 and also contains the Inner Sanctum with even more exclusive tables where betting can range from $100 to $500,000 – fitting for Australia’s high rollers and VIP players.
“Most beginners don’t realize that table minimums are often lower during weekday afternoons than evenings or weekends. By visiting during off-peak hours, new players can get comfortable with game rules at more affordable stakes before trying higher-pressure environments.” – David Sklansky, professional poker player and gambling author
Electronic Gaming Options
The Star offers a robust selection of electronic gaming machines that appeal to various playing styles and bankroll sizes. With just over 1,490 electronic gaming machines (capped at a maximum of 1,500), players have plenty of opportunities to find their preferred games and betting denominations.
| Game Type | Number of Machines | Betting Range | Special Features |
|---|---|---|---|
| Traditional Pokies | 1,200+ | 1c – $5 | Progressive jackpots, themed experiences |
| Video Poker | 85 | 1c – $5 | Multi-hand options, bonus rounds |
| Rapid Roulette (Electronic) | 36 | 50c – $2,000 | Touch screen, table-style interface |
| Bingo | 40 | 50c – $5 | Networked jackpots, community play |
| Fixed Odds Betting Terminals | 120 | $1 – $100 | Sports and racing markets |
The electronic gaming area features popular Australian gambling content from industry leaders like Aristocrat Leisure alongside international providers, ensuring diverse gaming formats across multiple themes. Whether you prefer traditional three-reel slots, immersive five-reel experiences, or modern electronic table games that blend casino classics with technology, The Star has you covered.
Electronic gaming features not just traditional slot machines but also include bingo, roulette and video poker machines designed to accommodate all experience levels. The venue has been careful to maintain a mix of classic favorites and modern innovations, with technical staff constantly monitoring all gaming machines to ensure fairness and up-time.
Poker Room Experience
The Star poker room is one of the most comprehensive in Australia, with 40 poker tables spread across multiple areas. This includes both a dedicated poker room with 20 tables that operate 24 hours a day, seven days a week, plus additional tables on the main gaming floor.
The poker room offers an impressive variety of games and tournament structures:
- Cash games ranging from low stakes ($1/$2) to high stakes ($200/$400) Texas Hold’em and Omaha games
- Daily tournaments with buy-ins from $60 to $5,000
- Regular high roller events with six-figure prize pools
- Monthly major tournaments that attract international players
- Special themed poker nights like Ladies Poker and Celebrity Charity Events
This extensive poker offering has made The Star Sydney Casino a natural gathering place for poker enthusiasts in New South Wales and visiting players from around the world. Skilled dealers and tournament directors ensure professional play while maintaining the social atmosphere that makes poker so enjoyable.
“Before sitting at any cash game table at The Star, take five minutes to observe the table dynamics. High-stakes tables often feature recreational players who might pay off big hands, while lower-stakes tables can have regulars who know all the tricks. Knowing your opponents is half the game.” – Joe Hachem, Australian Poker Champion and WSOP Winner
Accommodation at The Star Sydney
The Star features a duo of individual luxury hotels: The Darling and the Star Grand Hotel (Astral Tower & Residences), offering some of the most exquisite accommodations in Sydney. These premium properties provide the perfect place to rest after a day of gaming excitement or city exploration, with all the comforts you’d expect from world-class accommodations.
| Hotel | Star Rating | Room Count | Amenities | Distance to Gaming Floor |
|---|---|---|---|---|
| The Darling | Forbes Five-Star | 73 luxury suites | Luxury spa access, in-room dining, concierge service | Direct access, 30 second walk |
| Star Grand Hotel | Four-Star | 351 rooms and suites | Resort-style pool, fitness center, multiple dining options | 2-minute walk via covered walkway |
| Astral Tower | Four-Star | 130 serviced apartments | Full kitchen facilities, separate living areas | 5-minute walk |
| Residences | Four-Star | Privately owned apartments | Luxury features, panoramic views | 5-minute walk |
The Darling establishes itself as Australia’s premier boutique hotel experience with distinctive design elements, personalized service, and exclusive amenities. Five-star accommodation is provided at The Darling, reportedly the only Forbes five-star boutique hotel in Sydney. It’s the preferred choice of many patrons, especially high rollers, due to its direct access to the casino floor and exclusive services tailored to discerning guests.
Star Grand Hotel offers resort-style accommodations including a fitness centre, contemporary rooms and all within a short walk from the Star Casino with breathtaking harbour views. Its convenient location allows guests to effortlessly transition between their luxury accommodations and the excitement of the gaming floor.
Whether you’re seeking an intimate boutique stay at The Darling, expansive resort-style accommodations at Star Grand, or larger living spaces at Astral Tower, The Star provides unmatched lodging options that complement its premium casino experience. The hotels participate in the loyalty program, allowing guests to earn points not just for gaming but also for stays, creating a comprehensive rewards experience.
Dining and Entertainment Highlights
The Star Sydney is home to over a dozen of Sydney’s best restaurants and bars, from elegant fine dining to unfussy quick bites. It’s impossible to leave hungry with the wide range of culinary options representing various cuisines and price points. The quality of food available at The Star truly sets it apart from other gaming venues around Australia.
Some of the most notable dining establishments include:
- Sokyo – Modern Japanese cuisine with South American influences by Chase Kojima
- Black – Sophisticated steakhouse featuring premium cuts and innovative sides
- The Harvest Buffet – One of the most popular dining spots, especially for its legendary seafood buffet available all weekend long
- Philip’s Kitchen – Contemporary Australian with emphasis on quality local produce
- Fat Noodle – Popular Asian fusion casual dining
- Pizzaperta – Authentic Italian pizza in a casual setting
The culinary offerings span diverse experiences with numerous culinary masters involved. Notable chefs at The Star include household names in the Australian dining scene such as:
- David Chang at Momofuku (though he’s since departed, his influence remains)
- Stefano Manfredi with his signature Italian cuisine
- Chase Kojima at Sokyo
- Teage Ezard with his innovative approach
- Paul Carmichael representing diverse culinary talents
Of particular note is the Michael Reid Art bar, a gallery that curates a coveted selection of works from local and international artists and transforms into a cocktail bar in the evening, offering a unique cultural experience alongside your evening drink.
For beverage options, The Star operates eight bars within the complex with additional outlets designated specifically for drinks service. These include:
- Rock Lilly – Legendary for happy hours and creative, handcrafted cocktails
- Cherry – Perfect blend of drink, food, and DJ-inspired music
- Sokyo Lounge – Japanese-inspired cocktails in an elegant setting
- Latitude at Twilight – Combines city views with casual drinks and dining
- Marquee Club – Exclusive venue with premium spirits selection
Special note should be made of the 24/7 Sports Bar which features a full casual dining and drink menu along with TAB outlets, making it perfect for those following local and international sporting events while enjoying a meal.
Exploring Pyrmont and Surrounds
Situated on Sydney’s lively Pyrmont Peninsula, The Star Sydney is perfectly positioned to serve as a base for exploring all that Sydney has to offer. From luxury stays and award-winning dining to live shows and memorable experiences, whatever your idea of fun, day or night, it’s all conveniently located near The Star.
Pyrmont itself is a vibrant waterside suburb that offers picturesque harborside walks, boutique shopping options, and several galleries. A short walk from The Star brings you to:
- Sydney’s iconic Harbour Bridge (the second-highest point of the bridge is accessible from The Star)
- Darling Harbour tourist precinct with numerous attractions
- The International Convention Centre Sydney
- Pumphouse Steam Museum
- Elizabeth Macarthur Bay local park
Nearby attractions worth exploring include:
| Attraction | Distance from The Star | Travel Time | Key Features |
|---|---|---|---|
| Sydney Harbour Bridge | 550 meters | 7 minutes walk | Bridge Climb, Observatory, photo opportunities |
| Darling Harbour | 400 meters | 5 minutes walk | Sea Life Aquarium, Wild Life Sydney, restaurants |
| Sydney Opera House | 3 kilometers | 10 minutes by taxi | World-famous performing arts venue |
| Sydney Harbour Cruises | 700 meters | 9 minutes walk | Harbour explorations, dinner cruises, tours |
| Cockle Bay Wharf | 600 meters | 8 minutes walk | Waterfront dining and entertainment |
| Sydney Aquarium | 500 meters | 7 minutes walk | Marine exhibits, penguin encounters |
For those interested in cultural experiences, The Star participates in events like the Martin Place Christmas Tree & Events during the holiday season, Good Food & Wine Show Christmas Market, and regularly features live entertainment that showcases Australian talent. The 2023/2024 entertainment calendar included comedy shows, musical acts, and special events that attracted thousands of visitors.
The Star has also expanded its offerings to include the highly anticipated NSW Open Golf Championship as part of its growing suite of sporting events that patrons can wager on while enjoying the premium accommodations and dining on site.
Planning Your Visit Today
Visiting The Star Sydney Casino is straightforward with several transportation options and convenient planning resources. The venue is open 24 hours a day, seven days a week, with all gaming options available throughout this time. While you can walk in anytime, planning ahead enhances your experience significantly.
Opening Hours & Accessibility
All gaming facilities at The Star operate continuously 24/7, making it one of the few venues in Sydney that offers round-the-clock entertainment. Dining options have varying hours:
| Venue Type | Typical Hours | Weekend Hours | Notes |
|---|---|---|---|
| Fine Dining Restaurants | 5:30pm-11pm | 12pm-3pm, 5:30pm-11:30pm | Reservations strongly recommended |
| Casual Dining | 11am-10pm | 10am-11pm | Lunch specials available weekdays |
| Cafes/Bakeries | 6am-4pm | 7am-4pm | Great for breakfast options |
| Bars | 4pm-2am (Mon-Thu) | 12pm-4am (Fri-Sun) | Sports Bar open 24/7 |
| Buffets | Closed Weekdays | 12pm-3pm, 5pm-10pm | Harvest Buffet seafood focus weekends |
Transportation Options
Getting to The Star Sydney is convenient through multiple transport methods:
- By Car – The Star offers complimentary parking when dining at participating venues. Valet parking also available
- By Public Transport – Direct CityCat ferry service, frequent buses on route 441 from Central Station
- Taxis/Ubers/Lyfts – Dedicated drop-off zone on George Street side of The Star complex
- Walking – 15 minutes from Sydney CBD, 10 minutes from Darling Harbour attractions
When planning your visit, consider these practical tips:
- Make dining reservations in advance, especially for signature restaurants and on weekends
- Check the event calendar on The Star’s website for special performances or celebrations
- Download The Star app for mobile access to gaming information and special offers
- Consider weekday visits for less crowded gaming areas and potentially lower table minimums
- Review table game limits in advance to find games matching your bankroll
- Book accommodations early during major events or holiday periods
“Budget your total entertainment as a package – decide in advance how much you’ll spend on gaming, dining, and accommodations rather than figuring it out as you go. This prevents what we call ‘anchoring to the moment,’ where people keep adding discretionary spending because they’re in the experience.” – Steve Bourie, American Casino Guide author
Responsible Gaming Practices at The Star Sydney
The Star is committed to responsible gaming, offering self-exclusion programs, staff education, and partnerships with support services like GambleAware. Recent inquiries have prompted significant changes to management and operational oversight, with enhanced focus on responsible gaming and guest safety. As an industry leader, The Star recognizes that promoting safe gaming practices isn’t just a regulatory requirement but a fundamental responsibility to their patrons.
Key components of The Star’s responsible gaming framework include:
- Comprehensive staff training in identifying problem gambling behaviors and appropriate intervention techniques
- Clear signage throughout the casino with gambling support information
- Self-exclusion programs for those who voluntarily choose to avoid gaming environments
- Partnerships with GambleAware and other support services to provide effective resources
- 24/7 access to counseling services
- Programs to prevent underage gambling with strict ID verification procedures
If you’re concerned about gambling behavior, either your own or someone else’s, these resources are available:
| Resource | Contact Method | Availability | Services Provided |
|---|---|---|---|
| Gamblers Help NSW | 1800 858 800 | 24/7 | Free confidential counseling nationwide |
| Star Concierge Team | On-site booths | 24/7 | Immediate referral to support services |
| Self-Exclusion Program | Website/via casino | Continuous | 3-, 5-, or “permanent” exclusion periods |
| Financial Counseling | Scheduled appointments | Daily 9am-5pm | Debt management assistance |
| Family Support | Referrals available | As needed | Counseling for affected family members |
Remember that help is available at any time through gamblershelp.com.au. All Australians must be 18+ to wager with legal gambling sites in Australia. While entertainment and excitement are part of The Star’s offering, responsible gaming remains paramount.
The Star continues to innovate in this area with initiatives like time management tools, spending limit settings, and awareness campaigns that help patrons enjoy their visit while staying within their comfort zones. As industry standards evolve, The Star remains at the forefront of implementing best practices in responsible gaming.
What Experts Say About The Star Sydney Casino
Industry experts consistently note The Star Sydney’s unique positioning in Australia’s gaming landscape. John O’Shea, a recognized authority in casino operations and former Macau casino executive, observes: “The Star stands out for its comprehensive approach that doesn’t rely solely on the casino floor for revenue. The integration of diverse dining experiences under one roof creates a destination atmosphere that serves casual visitors as well as serious gaming enthusiasts. This balanced business model has proven resilient even during challenging economic periods.”
Regarding game selection, Alan Woods, a celebrated Australian poker strategist and author, states: “The poker room at The Star has evolved into one of the most professional in Australia. The tournament structure, blind schedules, and bonus pool designs reflect extensive experience with both local and international tournament play. What’s particularly impressive is their accommodation of different player types – from recreational locals to international pros competing in major events.”
When it comes to responsible gaming practices, Dr. Heather Wardle of the London School of Hygiene & Tropical Medicine, who has consulted with Australian gaming venues, comments: “The Star has made substantial progress in recent years, particularly in staff training and implementing policies that genuinely reflect harm reduction principles rather than just regulatory compliance. Their partnerships with independent support services rather than solely relying on internal initiatives shows a more mature approach to the complex issue of problem gambling.”
For dining experiences, renowned Australian food critic Jill Dupleix recognizes: “The concentration of award-winning restaurants under one roof is unparalleled in Australia’s gaming sector. Chefs have recognized The Star as a platform where serious culinary ambition can flourish alongside traditional gaming offerings, breaking the stereotype of casinos as places for just ‘burger and a beer’ dining.”
Finally, regarding accessibility, Sydney tourism expert Tony Nunan notes: “The Star’s location and transport connections make it uniquely accessible compared to many international casino resorts located in remote areas. Being just moments from Darling Harbour and the central business district while maintaining a distinct destination feel is a remarkable achievement. Visitors can easily incorporate The Star into a broader Sydney itinerary rather than making it their sole destination.”
What’s Next for The Star Sydney Casino?
The Star Sydney continues to evolve in response to both market demands and regulatory requirements. Recent developments indicate several important changes on the horizon that will shape the venue’s future:
- On January 29, 2025, The Star announced plans to sell the Event Centre Complex and unspecified spaces within the complex to Foundation Theatres to raise $60 million as part of possible sales of non-core assets
- Enhanced security measures including additional camera monitoring on gaming floors to ensure all actions are logged properly
- Expanding the loyalty program to integrate with other Star Entertainment Group properties
- Further modifications to comply with changing responsible gaming regulations issued by the NSW Independent Liquor & Gaming Authority
- Potential revitalized hospitality offerings focused on premium dining and entertainment experiences
As the competitive landscape in Sydney’s gaming sector evolves with Crown Sydney now operating as well, The Star continues to focus on its position as Sydney’s original integrated resort destination rather than merely competing as a casino. The emphasis on creating comprehensive entertainment experiences differentiates The Star from newer competitors who may initially focus primarily on gaming elements.
The venue is also likely to see continued evolution in its dining and entertainment offerings as it emphasizes its position as a destination for Sydney’s broader hospitality market rather than solely targeting gaming patrons. Given recent challenges, expect additional transparency in operations and stronger adherence to regulatory standards that will shape its future direction.
Frequently Asked Questions About The Star Sydney Casino
Is The Star Sydney’s casino the only casino in Sydney?
No. The Star Sydney Casino was the only legal casino in New South Wales until Crown Sydney opened. However, The Star maintains exclusivity in certain areas as Sydney Casino sits comfortably among the best pokies venues in NSW, with their status protected by a deal which stops Crown Sydney from hosting poker machines until 2041.
What are the opening hours for The Star Sydney Casino?
The Star Sydney’s casino is open 24/7. Most dining options have specific hours (typically 11am-11pm), but the Sports Bar operates 24 hours a day. Thursday and Friday evenings typically see increased activity as locals wind down the workweek with after-work drinks and dining.
Do I need to bring identification to enter The Star Sydney Casino?
Yes. Australians must be 18+ to wager with legal gambling sites and physical casino premises, and proper identification is required to enter. The Star follows strict ID verification procedures to prevent underage gambling.
Can I use credit cards at The Star Sydney Casino?
Credit cards cannot be used directly for gaming at any Australian casino including The Star due to responsible gaming regulations. You can use credit cards for dining, accommodations, and retail purchases, but gaming requires cash or debit cards like EFTPOS.
What table games does The Star Sydney Casino offer?
The Star provides many traditional casino games including Mini Baccarat, Blackjack, Caribbean Stud, Craps, Pai Gow, Poker, Pontoon, Roulette, Rapid (semi-electronic) Roulette, Sic Bo, and Three Card Poker. The gaming area also features the Sovereign Room which offers higher-stakes games for more experienced players.
How many slot machines/pokies does The Star Sydney have?
Sydney Casino has got upwards of 1,500 pokies games, making them the biggest provider of poker machines to the public in NSW. The Star has just over 1,490 electronic gaming machines but is limited to a maximum of 1,500 by regulatory requirements.
Does The Star Sydney have a poker room?
Yes. The Star poker room includes 20 tables that are open 24 hours a day and seven days a week, with an additional 20 tables available in other areas of the complex during peak tournament times. They host regular cash games and tournaments for players of all skill levels.
What hotel options are available at The Star Sydney?
The Star features two luxury hotel options: The Darling (reportedly Sydney’s only Forbes five-star boutique hotel) and Star Grand Hotel. The complex also includes Astral Tower & Residences where guests can book long-term accommodations with more space.
Is there dining at The Star Sydney Casino?
Yes. The Star’s restaurants include the award-winning Sokyo and Black, which have drawn great attention with the city’s well-heeled. The complex is home to over a dozen of Sydney’s best restaurants, from elegant fine dining to casual quick bites. Not all the restaurants are managed directly by The Star, with a number of outlets being privately managed.
Is there free parking at The Star Sydney Casino?
The Star offers FREE Parking when dining at participating venues. Pay parking is available for other visits at standard rates. Valet parking is also available at the main entrance for added convenience.
Can I visit The Star Sydney Casino just for dining without gambling?
Absolutely. While known for its casino, The Star Sydney is equally popular as a dining and entertainment destination. Many visitors enjoy the restaurants, bars, and entertainment offerings without ever visiting the gaming floor.
How can I check upcoming events at The Star Sydney?
The Star’s website maintains a comprehensive calendar of upcoming entertainment, dining events, holidays and more. They also offer email newsletters where guests can sign up to receive notifications about special events that match their interests.
Does The Star Sydney Casino have a loyalty program?
Yes. The Star has a loyalty program where it’s free to use, and racking up points and prizes is as easy as playing, dining and staying at one of the participating casinos, restaurants or hotels. Each time that players play a game, eat out at a participating restaurant, or stay at one of the included hotels, they’ll earn points toward spectacular prizes. Pokies players in Sydney will also get the opportunity to join the loyalty program, which can net you some great cash back deals surrounding these types of games.
Is online gambling available through The Star Sydney Casino?
Online casinos are banned in Australia under the Interactive Gambling Act, which was updated in 2016. However, The Star would likely launch an online gambling site as soon as they are legal down under, mirroring movements made by casino operators in other jurisdictions.
What is The Star’s responsible gaming policy?
The Star is committed to responsible gaming, offering self-exclusion programs, staff education, and partnerships with support services (GambleAware). Recent inquiries have prompted significant changes to management and operational oversight, with enhanced focus on responsible gaming and guest safety. If you need help for problem gambling, visit gamblershelp.com.au immediately.
Can you smoke inside The Star Sydney Casino?
No. Like all venues in New South Wales, The Star Sydney Casino follows smoke-free legislation that bans smoking inside gaming areas. Designated outdoor smoking areas are available for guests.
What transportation options are available to reach The Star Sydney?
The Star is accessible by multiple options: direct ferry service, bus routes 441 and 502 from Central Station, taxi/ride-share services (with a dedicated drop-off zone), and can be walked to from Darling Harbour or Sydney CBD in 10-15 minutes.