Gambling addiction is a serious health concern that affects millions of Australians. It can lead to financial ruin, strained relationships, depression and even suicide. Fortunately, the Healthdirect service offers free, confidential advice 24 hours a day, seven days a week. Whether you are struggling with gambling yourself or caring for someone who is, Healthdirect provides evidence-based information, coping strategies and referrals to local support services.
Do you prefer to read in languages other than English?
Healthdirect offers multilingual support for many of its resources. If you need information in another language, visit the Languages section on the Healthdirect website and select your preferred language.
Healthdirect 24hr 7 Days a Week Hotline – Gambling Support
The hotline is staffed by trained health professionals who can discuss gambling problems, mental health issues, and provide referrals to local services such as the Australian Gambling Helpline (13 11 14). Call anytime for confidential advice.
- When to call: If you or someone you know is experiencing financial stress, anxiety, depression, or has thoughts of self-harm related to gambling.
- What the counsellor can do: Offer coping strategies, safety planning, and direct referrals to community support groups.
Casino Information – Frequently Googled Topics
Login & Registration
Most Australian online casinos require a secure login. New players typically need to provide an email address, create a password and verify their identity through government-issued ID.
Payments & Withdrawals
- Payout speed: Most sites process withdrawals within 24–48 hours for standard methods; instant payouts are available via e-wallets.
- Payment options: Credit/debit cards, PayPal, Skrill, Neteller and local bank transfers.
Mobile App & Desktop Games
Many casinos offer dedicated mobile apps for iOS and Android. These apps provide the same games as desktop sites, often with a reduced interface for easier play on the go.
Slots & Table Games
- Popular slots: Starburst, Gonzo’s Quest, Mega Moolah.
- Table games: Blackjack, Roulette, Baccarat.
Loyalty Program & Welcome Offer
Most casinos run a loyalty scheme where points are earned per bet. Points can be exchanged for cash, free spins or bonuses. New players often receive a welcome bonus ranging from 50 % to 100 % of the first deposit plus free spins.
Game Providers & Software
Leading software houses such as Microgaming, NetEnt, and Play’n GO supply high-quality games. Look for providers that are licensed by the Australian Communications and Media Authority (ACMA).
Live Chat Support
24/7 live chat is available on most casino sites. The chat staff can answer questions about bonuses, banking or technical issues.
Instant Payouts & Loyalty Points
Some casinos offer instant withdrawals via e-wallets and allow loyalty points to be cashed out immediately, subject to a minimum withdrawal threshold.
Government Accredited with Over 140 Information Partners – Key Facts
- Accreditation: Healthdirect is accredited by the Australian government and works with over 140 partners, including health services, community organisations and educational institutions.
- Scope of Services: Medical advice, mental health support, chronic disease management, child and family health, Aboriginal & Torres Strait Islander health, and more.
Looking for information for Aboriginal and/or Torres Strait Islander people?
Healthdirect offers culturally appropriate resources tailored to Indigenous Australians. Topics include:
- Traditional healing practices alongside mainstream medicine
- Community-based support groups
- Specific health concerns such as higher rates of diabetes, cardiovascular disease and mental health challenges.
- Access to telehealth services that respect cultural protocols.
Contact the Healthdirect hotline or visit the dedicated Aboriginal & Torres Strait Islander health page for more information.